Lead Product Manager, Embedded Payments

Lead Product Manager 

WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love.  We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and  strategic initiatives.  

As we lean into our mission to “simplify the business of running a business”, WEX is looking to simplify and reimagine experiences, starting from the customer perspective. We are looking for a Lead Product Manager to own the execution and delivery of the product roadmap by collaborating across the business on the product roadmap with an emphasis on creating a simple, proactive and personalized experience. In this role, you’ll learn the end-to-end customer experience by assisting and supporting the Product Management team on their strategic roadmap. You will do this through performing and developing the following competencies: Strategic Mindset, Customer Obsessed, Results Focused, Insights Driven, Trusted Partner, Relevant Expertise.

About the team:

What you’ll do:

• Deliver best in class experiences and enabling capabilities that delight customers and win in the market 

• Deeply understand the external market and customer needs to define the priorities and inspire the broader team 

• Build the product roadmap, define users and drive tradeoff decisions 

• Invent new products and features on the customer’s or partner’s behalf

• Leverages qualitative and quantitative data to measure results, inform roadmap and achieve benefit, adoption and financial results

• Cross collaborates with Sr PMs / Analytics / UX on product research to come up with better and disruptive solutions

• Engage in technical discussions with senior engineers to define product strategy, create value, and impact the direction of products and the business 

• Be a trusted partner that can present effectively to high-level stakeholders, set clear priorities and direction, and begin to build bridges across groups

• Own the product end-to end by developing business models, defining and analyzing success metrics, and managing strategic projects

How you’ll engage:

• Strategic Mindset:  Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value

• Customer Obsessed: Deeply understand our customers’ needs through customer empathy, data and prioritize work

• Results Focused:  Leverage data to understand how the product is performing and prioritize work 

• Insights Driven:  Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap

• Trusted Partner:   Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate 

• Relevant Expertise: Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset

Experience you’ll bring: 

• 10+ years of Product Manager experience in a modern, data driven environment 

• Understand how features (micro) interface with overall product vision (macro)

• Thrives in driving cross-functional teams and leading initiatives across an organization

• Has a learning mindset to start developing hypothesis that are tested and iterated 

• Experience in building self-service products from scratch. Specific experience with building products for data definition, SDKs and APIs from software developers 

• Strong ability to think through unifying elements and common denominators; dream up user workflows and interfaces; 

• Familiarity with big data frameworks 

• Develops and defends strong points-of-view with data and analytics, and the voice of the customer

• Understands and develops roa