Accounts Receivable Specialist

Company Description

Informa is a leading international events, intelligence and scholarly research group.

We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Global Support is Informa's sixth division, with major hubs in the United Kingdom, United States, Hong Kong and Singapore as well as several smaller locations.  As the team behind the teams, Global Support colleagues provide shared, efficient business services and function-specific expertise to each of Informa's operating divisions, enabling our commercial teams to focus on their markets and customers.

Job Description

The purpose of the Billing Specialist - Accounts Receivable role is to generate invoices; review travel & entertainment expenses; review contracts & letter of agreements; determine revenue recognition & deferred revenue for the various companies supported by the shared service office.  You must ensure that all duties are carried out in line with company policies and within set time limits while providing an excellent level of service to all Informa customers and staff. 

This role requires excellent communication, meticulous attention to detail and practical skills and will also involve interfacing with the following teams/suppliers: Management Team, Order to Cash (O2C) Teams, Record to Report (R2R) Teams, Business Teams, External Suppliers/Customers and Shared Service Center Colleagues. 

The Billing Specialist is expected to assume the following key responsibilities:

• Execute the billing procedures as outlined for the various businesses & maintain quality control
• Ensure that revenue recognition is following Informa Group Policy
• Maintain special invoicing requirements by client
• Match support documentation with the invoices prior to sending to the client
• Perform daily reconciliation of revenue sources
• Monitor and reconcile the Deferred revenue account
• Assist or prepare the Unbilled Services revenue accrual
• Problem solve client issues by researching accounts and finding supporting documentation
• Assist with month-end account reconciliations
• Relationship building with client base, Informa entities, management, sales and logistics staff
• Occasional overtime and the ability to perform other duties as required by business needs

Qualifications

• High School Diploma or equivalent
• Must have 2 years of Accounts Receivable experience
• Thorough knowledge and understanding of Accounts Receivable processes within specific area of expertise. 
• Excellent account reconciliation skills
• A thorough knowledge of Oracle (preferable but not required)
• Good communication skills with the ability to build strong relationships with key contacts
• Proficient skills in Excel, Word and Outlook are essential
• Maintain attention to detail and remain approachable whilst working under pressure
• Ability to complete a variety of related tasks and pro-actively solve problems
• Excellent Customer Service skills
• Organized and able to meet deadlines
• Confident and highly motivated

Additional Information

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritises promotions internally. Our benefits include: 

• Learning and development plan to assist with your career development  
• 15 days PTO plus 10 national holidays, 4 days for volunteering and a day off for your birthday!  
• Competitive Benefits with 401k match 
• Paid parental leave 
• Commuters benefit 
• Work with a high quality of specialist products and service  
• Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration  
• Employee Stock Purchase Program - become a shareholder  
• Regular social events and networking opportunities 

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where