Associate Manager - Retail, Corporate Services

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Associate Manager, Retail Corporate Services will lead a team focused on ensuring compliance with state regulatory requirements around Pharmacist-in-Charge, Power of Attorney and CLIA Lab Director changes. The role interfaces and regularly collaborates with Field Leaders, compliance management and legal to support compliance with internal policies and state regulations. The Associate Manager ensures timely filing of change documents with state Boards of Pharmacy and other regulatory agencies.

The Associate Manager will also provide key support by overseeing (1) the Pharmacist-in-Charge, POA and Lab Director change process; (2) colleague work product to ensure compliance with CVS Health policy and state regulation; (3) improvements and enhancements to the change process workflow; (3) review of state rule and regulation updates impacting change operations; (4) maintenance of tools, playbooks and SOPs relating to the change processes; and (5) training of new colleagues.  Additionally, this role will ensure data and guidance requests received from stakeholders are responded to accurately and in a timely manner to support business operations.

To be successful in this role you must exhibit the following:

• Interpretative reasoning ability and commitment to work excellence.

• Excellent written and verbal communication skills.

• Ability to make appropriate recommendations and fashion solutions in a manner that effectively balances the management of risk with the maximization of opportunities.

• Demonstrated commitment to acting with urgency and holding self-accountable for achieving high standards of performance and service.

• Adaptive management style to the changing demands of the internal and external environment.

• Collaboration with a wide array of leaders and other colleagues on cross-functional teams

• Manage workload and projects to meet business objectives.

• Decision making skills with the ability to make timely decisions and escalate as needed.

• Ability to issue spot, identify and proactively propose solutions to problems.

• Results oriented.

• Exercises sound judgment in escalating novel issues to Sr. Manager and legal counsel.

Required Qualifications

3+ years of professional work experience in office setting.

3+ years of experience with MS Office products, including Excel.

2+ years of people leading and/or project leading experience.

Preferred Qualifications

3+ years in healthcare, business, licensing or related field.

Education
Bachelors degree required or equivalent years of related experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential c