Client Service Executive

Job Description

You will be responsible for cooperating with our current retailers' clients, building up the partnership and the co-dependency between companies. You will assist clients in understanding retail trends, and advise and consult in optimizing their marketing strategies to help their businesses grow and develop. 

RESPONSIBILITIES

• Proactively offer consultancy to retailers on market trends and identify points of improvement and development 
• Lead client meetings and data presentations
• Analyze and interpret sales data, building a story and recommendations
• Provide training to clients on NielsenIQ tools and solutions 
• Continue to broaden knowledge of client business issues and needs, NielsenIQ services and the broader industry 
• Coordinate between NielsenIQ departments and client stakeholders to ensure that developments are identified and implemented efficiently and smoothly 

QUALIFICATIONS

• Bachelor’s degree in Business, Economics or any field
• Excellent written and verbal communication; English and Romanian proficiency is a must
• High level of client service skills 
• Being passionate about market intelligence, research analysis or the FMCG industry is an advantage
• Strong analytical mind and excellent numerical skills
• Communication skills & visualization skills – interested in storytelling techniques 
• Strong organizational & interpersonal skills 
• Highly competent in MS Excel and PowerPoint (pivot tables, functions, charts)
• Resourceful problem-solving and collaborative team player

Additional Information

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, nat