Senior Product Designer, Growth (Remote)

Design is integral to Fleetio's culture and how we build products together. One of our core beliefs as a company is "Design is an important part of everything we do."

We're seeking a Senior Product Designer to become a pivotal part of our Growth team focused on product-led growth and self-serve initiatives. This team is the welcoming committee, wholeheartedly invested in facilitating a seamless and effective initiation for all our new users into the Fleetio family. Our goal is to ensure that our new users are well-acquainted with our platform and primed for success through productized and personalized onboarding experiences. You should be thrilled at the prospect of constructing growth loops, delving into rich data for insight, formulating hypotheses, and conducting ongoing experiments to align users with our platform's inherent value.

Our ideal candidate is a creative powerhouse, energized by the mission to make each user's first encounter with Fleetio an impactful, memorable, and rewarding experience. You will rely on user-centered design principles to produce high-quality visuals from concept to execution and craft new solutions for complex problems. You will collaborate with other product designers, engineers, and product managers to continually refine and iterate the Fleetio design language system.

If you are a creative, driven, and passionate designer who intentionally puts yourself in customers' shoes and thinks deeply about improving their experience, we would love to hear from you!

What’s Fleetio?

Fleetio (pronounced "flee-tee-oh”) is a leading provider of fleet management SaaS that helps organizations of all sizes track, analyze, automate, and manage their vehicles and equipment. With a purpose-built, easy-to-use, and comprehensive suite of tools and features, Fleetio makes it easy for fleet managers to optimize their operations, reduce costs, and improve safety and compliance.

We’ve become a trusted partner for thousands of businesses across the globe, from small startups to large enterprises. With a focus on innovation, customer success, and sustainable growth, Fleetio is on a mission to transform fleet management.

What makes us special, you might ask? We’ve been remote-friendly since 2012 and have been recognized as Birmingham Alabama’s Best Places to Work five years in a row. We have over 200 employees all over the United States, Canada, and Mexico, and have over 5000 paying customers in 70+ countries. It’s an exciting time at Fleetio as we’re growing 50+% year on year and have just closed our Series C round led by our incredible investment partner, Elephant. We’re building the fleet management platform of the future – the single screen for fleet managers to drive their businesses forward.

More about our product and company:

• Fleetio product overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU
• Our careers page: https://www.fleetio.com/careers
• Check us out on Glassdoor (i.e., people love working here): https://www.glassdoor.com/Reviews/Fleetio-Reviews-E1745407.htm

What you'll be doing

• Collaborate with cross-functional teams, including product management, engineering, product marketing, and customer success to ensure a cohesive and impactful user onboarding journey
• Use data-driven insights to understand user behavior, devise effective growth strategies, and optimize onboarding funnels
• Continuously generate and test hypotheses to iterate and improve the onboarding experience
• Design and help implement features that frequently ship while maintaining high quality
• Create detailed mocks/specs of designs that allow engineers to build new features
• Raise the bar for product quality across our products by advocating for user-centered product roadmaps, new interface guidelines and design patterns, investments in refinement, polish and iteration, and insights driven by user research and customer feedback
• Develop deep empathy for our customers and use research to inform design solutions
• Compellingly communicate your design solutions and decisions to stakeholders (i.e. internal stakeholders, designers, engineers, and PMs) while being open to constructive feedback
• Work closely with engineers to ensure high-quality implementation and user experience

This is a position we consider essential to the company’s success. Be sure to mention coffee in your cover letter so we know you actually read this.

What's in it for you

• Design digital products used by thousa