Senior Director, Salesforce Futures

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Job Category

Development & Strategy

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role

Salesforce Futures, a part of Corporate Strategy, helps Salesforce and our customers anticipate, imagine, and shape the future. Our outside-in, future-back approach organizes thinking and decision-making at a moment of accelerating change. Our team works in the tradition Peter Schwartz helped establish while evolving our practice through the use of AI tools. 

We’re hiring a Senior Director to lead substantive futures work from end-to-end: from defining focal questions, to building shared understanding, to hosting strategic conversations with Salesforce leaders and our customers. At a moment when AI is enabling a reimagination of the future of futures, we’re looking for someone who brings a builder’s mindset to an established futures methodology.  

Responsibilities

Strategic Leadership & Agenda Setting

• Help define the agenda for Salesforce Futures: the strategic questions, the time horizons, and how to achieve the greatest impact. 

• Partner across the organization to embed foresight into how strategic decisions get made.

• Operate as a trusted advisor to senior leaders at Salesforce and customer executives. 

• Build operational rigor around how futures work gets scoped, produced, distributed, and assessed for impact and quality. 

• Cultivate and contribute to a network of remarkable thinkers inside and outside of Salesforce. The quality of our work depends on the quality of the conversations we’re part of. 

Foresight, Scenarios, and Original Research 

• Lead end-to-end projects that develop original scenarios and foresight artifacts on questions of strategic relevance to Salesforce and our customers. The work spans the trajectory of frontier technologies, the future of work and organizations, energy and infrastructure constraints of the next decade, and the geopolitical and economic conditions that shape the possibility space over the next 3-5 years.  

• Build proprietary research methodologies that synthesize signals from academia, industry analysts, practitioners, and primary sources into a coherent view about the pace and dimensions of change. 

Executive Engagement and Thought Leadership

• Deliver your work directly to executive audiences via keynotes, workshops, customer engagements, and analyst events. Engage with C-suite leaders in high-stakes conversations about evolving futures that position Salesforce as the place people come to see the future first. 

• Contribute to the published expression of the team’s thinking: articles, reports, presentations, and longer-form work that establishes Salesforce as a leading voice on the future of the agentic enterprise. 

• Enable others across Salesforce to communicate futures where the team can’t engage directly.

Building, Prototyping, and the Future of Futures

• Build things. Prototypes, simulations, interactive artifacts, working software, etc. Help executives feel a future rather than just read about one. 

• Use AI tools fluently in your own practice. We expect daily, hands-on use and the kind of taste and insight that only comes from putting the tools to real work. 

• Treat the future of futures as a live question. Evolve scenario planning, strategic narrative, and the rest of the inherited toolkit for a world of abundant intelligence. 

Minimum Requirements

• 12+ years in scenarios, foresight, corporate strategy, or adjacent fields, with deep fluency in the mental models and key de