Community Experience Specialist

Join Our Team as a Community Experience Specialist – Elevate Resident Satisfaction and Build a Thriving Community!

At Morgan Properties, we don’t just manage properties—we create vibrant communities where people feel at home. Our team is passionate about delivering exceptional living experiences, and we’re looking for a dedicated and dynamic Community Experience Specialist to help us bring that mission to life.

What You’ll Be Doing:

As the Community Experience Specialist, you will combine operational expertise with the resident-first mindset. You’ll lead day-to-day property operations, while also curating engaging experiences that foster a strong sense of community, satisfaction, and retention.

Your Essential Responsibilities:

Resident Engagement & Community Engagement

Act as the primary point of contact for residents, building strong, trust-based relationships

Plan and execute community events and initiatives that foster connection and engagement

Monitor and respond to resident feedback to continuously improve service delivery

Manage communications via newsletters, social media, and resident portals

Create a welcoming experience during move-ins, renewals, and move-outs

Property Management & Operations

Oversee the daily operations of the property, ensuring high standards of maintenance, appearance, and functionality

Manage leasing activities, including tours, lease signings, and renewals

Supervise and coordinate with on-site maintenance, vendors, and contractors

Monitor and manage property budgets, rent collection, and financial reporting

Ensure compliance with local regulations, fair housing laws, and company policies

Conduct regular property inspections to maintain curb appeal and safety standards

Respond promptly to emergencies and maintenance issues


Compliance

Adhere to federal and state Fair Housing Laws and all company policies.

What We’ll Expect from You:

Qualifications:

2+ years of experience in property management.

Proven ability to manage operational responsibilities while delivering exceptional customer experiences

Proficiency with software applications, smartphones, and reporting/analysis tools.

Skills:

Strong communication, problem-solving, and organizational skills

Creative and community-minded, with a passion for resident satisfaction and engagement Excellent time management, multitasking and organizational skills

Detail-oriented with a proactive attitude and motivation to learn


Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.

What You Can Expect from Us:

We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:

20% Rent Discount

Excellent Base Pay : $22.00 - $26.00 / hour

New Lease Commissions

Renewals commissions – split amongst the team

Mileage Reimbursement


$300 Morgan Essentials (paid quarterly)

Employee Referral Program (Earn up to $750 per referral)

Education/Tuition Reimbursement Program

Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability

Retirement Plan: 401(k) with Company Match

Generous Paid Time Off: Including 10 Holidays per year and sick leave


Ready to make a positive impact on our community? Apply today and take the next step in your career with us!


If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.

Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 350 apartment communities and over 100,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.