Seasonal Sales or Support Associate- Orlando Vineland

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. 

 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

 

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

essential duties and responsibilities 

client & service expert: 

• Greeting and assisting customers on the sales floor, ensuring exemplary customer service by delivering the ultimate kate spade experience 

building brand equity: 

• understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer 

operational excellence: 

• replenish merchandise on the sales floor; ensure selling floor is stocked throughout the day 

• execute operational tasks as per company directives 

• adhere to and apply visual directives, ensure that store standards are executed daily 

• be knowledgeable of stock including quantity, how many units are on hand, what is selling and what is not 

• back of the house and front of house stock organization 

physical and scheduling requirements: 

• must be available to work store schedule, as needed, including evenings, weekends, holidays 

• standing for extended periods of time 

• able to safely lift boxes up to 60 pounds 

• comfortable climbing ladders 

skills and abilities required: 

• proactive ability to multi-task and prioritize 

• strong communication and interpersonal skills 

• demonstrate interest and ability to work as part of a team 

Qualifications 

education and experience required: 

• minimum 1 to 2 year experience in a retail industry, professional selling experience preferred 

• high school degree preferred 

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

 

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; ca