Lead Sales Engineer

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  

Lead Sales Engineer

Job Summary

In this role, you will be selling Equinix solutions to our enterprise global accounts. This person will be assisting others as the subject matter expert for the team.

Responsibilities

Technical Consulting and Sales Support

• Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions

• Utilizes understanding of Equinix products and services to deliver pitch on Equinix solutions

• Analyzes situations and data on problems of moderate scope independently

• Provides full support for small to mid-size customer meetings and tours

Solution Design and Deliverables

• Provides technical solution design expertise to all assigned Sales account executives

• Exercises judgment to solve customer issues that are outside of standard procedures appropriately

• Supports moderately complex RFI/P/Q preparation as requested by Sales Representatives

• Develops all deliverables for the customer with minimal oversight from Sales Engineering Management and/or peers

Customer Service

• Communicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writing

• Supports pre-sales efforts for company products and services

• Provides technical support in sales presentations, customer meetings, trade shows, and other forums, including leading detailed technical data center tours

• Able to problem solve a variety of issues and execute solutions

Business and Market Expertise

• Demonstrates a full understanding of Equinix data center, Network, and Cloud products and services

• Possesses industry knowledge and familiarity with the competitive landscape

Collaboration / Communication

• Works closely with sales teams in efforts to earn new business and maintain existing customer relationships

• Collaborates with internal teams to ensure smooth project transition from pre-sales to post-sales

• Active participant in cultivating positive culture on the team

• Demonstrates strong presentation skills

Leadership

• Provides feedback on various business opportunities

Qualifications

• 7+ years customer facing experience in related industry preferred

• Bachelor's degree or equivalent experience in computer science, engineering, IT or related field preferred

• Channel related technical Sales support and experience desirable

• Experience working on problems of diverse scope where analysis of data requires evaluation of identifiable factors

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.