Director, Hyperscale Data Center Security Systems

The Global Physical Security (GPS) Data Center Systems Team manages technology enabling the GPS Operations Data Center Team to provide physical protection to Data Center property, assets, and infrastructure. Oracle utilizes internally owned Data Center locations and third-party external Data Centers managed by Co-Location service providers. 

Oracle is seeking a highly experienced and multi-talented Director of Data Center Security Systems to join our team. This new position will be responsible for project oversight of the current Data Center implementation, development and management of a dedicated team supporting the production Data Center Security Systems across NAM. Working with stakeholders outside of GPS, the Initial focus will be the direction of security systems as Oracle constructs hyperscale DCs and the development of technical support teams across the Oracle Hyperscale portfolio.

ESSENTIAL FUNCTIONS: 

1. Provide operational direction and oversight so that the GPS strategic initiatives, in relation to the Data Center operational security program, are maintained consistently. These initiatives include, but are not limited to: 

• Management of the Data Center Security Systems Support Team, including the sourcing of appropriate contracted staff. • Provides Project Management services as required, liaising closely with the implementation team. Providing oversight to senior management, attending progress meetings, taking a hands-on approach to project delivery. 

• Provides mentoring, development, and guidance the Data Center Systems Support Team members.

 • Provides monthly service ticket statistical data and analysis thereof.

 • Meets customer service financial objectives by forecasting requirements, preparing the annual service, and operating budgets, scheduling expenditures, analyzing variances, and initiating corrective actions. Also includes the processing of vendor invoicing and payment plans. 

• Works closely with cross functional support teams to ensure that service is compliant with all requirements.

 • Provides technical support for Lenel Access Control and CCTV, Key management, and all other technical systems as required.

• Partners with Oracle Lines of Business and external audit regulatory bodies to ensure physical security compliance with diverse auditory requirements; including, but not limited, to SSAE 18, ISO, NIST and PCI. 

• Customer Service - providing quality advice to Oracle employees on all aspects of Physical Security as it applies to Data Center security. 

2. Working with 3rd party security service providers to maintain oversight for the recruitment, selection, orientation, training, development and retention of high caliber security systems and technical support staff. 

• Maintains recognized industry standard physical and technical security best practices by ensuring a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; ensures that staff members understand and comply with applicable laws, regulations, policies, and procedures. 

• Performs additional functions as directed by the VP Global DC Ops & Systems as necessary to achieve assigned business objectives.

 

1. Managerial:

• Required to have a minimum 15 years’ experience within the Security Systems industry. Will have 

gained extensive management experience within Corporate Data Center environments.

• Highly skilled in technical delivery, project management and team management – will have ideally 

gained experience in installation, support, and maintenance disciplines.

• Possesses a proven track record in both Security Systems Service and Support Management.

• Minimum 5 years’ experience in a similar role successfully managing Physical Security Systems 

within Corporate Data Center environments, providing team leadership, mentoring and 

management.

• Must be self-motivated and innovative, but equally comfortable working within a team or alone 

and requiring minimal supervision.

• Must be a team player, ideally with global exposure to working with individuals from different 

cultures, backgrounds, and experiences.

• Outstanding interpersonal and customer service skills.

• Ability to communicate and articulate with a high level of proficiency in both the written and 

verbal format at all levels, up to and including Corporate Executive leadership.

2. Technical:

• Strong understanding of industry specific service and compliance requirements as they apply to 

physical security systems in general and specific to Data Center Security Systems.

• Proven background in the delivery of Data Center physical security projects. 

• Detailed knowledge of Lenel OnGuard, Miles