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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior Project Manager - Retail Financial Renovations & Infrastructure

Position Overview

Senior Project Manager responsible for end-to-end delivery of retail financial sector projects including renovations (both minor and major), new builds, and facility infrastructure upgrades.

Essential Requirements

Education & Certifications

• Bachelor's degree in Construction Management, Engineering, Architecture, or related field

• PMP (Project Management Professional) certification preferred

• LEED AP certification advantageous

Experience

• 7-10 years project management experience in commercial construction

• 5+ years specific experience in financial services/retail banking projects

• Proven track record managing projects $1M-$25M+ in value

• Experience with branch renovations, bank build-outs, and financial facility infrastructure such as security systems, IT rooms, ATMs, vaults, etc.

• Experience with building systems such as HVAC and Building monitoring, Fire Protection and monitoring, etc.

• Understanding of regulatory compliance requirements (ADA, National Codes, FED regulations on banking institutions)

• Experience with local authorities having jurisdiction including zoning authorities

Technical Competencies

Project Management

• Proficiency in project scheduling software (Primavera P6, MS Project)

• Budget management and cost control expertise

• Risk assessment and mitigation strategies

• Change order management and scope control

• Quality assurance and safety management protocols

Financial Services Sector Knowledge

• Understanding of banking operational workflows

• Knowledge of security requirements (cameras, alarms, vault systems)

• Familiarity with ADA compliance in financial facilities

• Experience with technology infrastructure (ATMs, teller systems, network requirements)

• Understanding of regulatory compliance requirements

Technical Skills

• Proficiency in BIM/VDC platforms (Autodesk Construction Cloud, Procore)

• Proficiency in Excel and financial modeling

• Document control and contract administration

• Permit and regulatory approval processes

• Ability to learn new software quickly and integrate it fully in your day to day tasks

Core Competencies

Leadership & Communication

• Strong leadership skills managing cross-functional teams including designers, architects of record, Operations staff and Owner Vendors

• Excellent written and verbal communication

• Stakeholder management and client relationship building

• Ability to present to C-level executives in both written and verbal form

• Conflict resolution and negotiation skills

Analytical & Problem-Solving

• Critical thinking and decision-making under pressure

• Data analysis and reporting capabilities

• Process improvement and optimization

• Strategic planning and forecasting

Preferred Qualifications

Additional Experience

• Experience with national retail chains or multi-site programs

• Familiar with restaurant design and experienced in restaurant construction

• Technology integration projects (digital banking, smart buildings)

Key Performance Indicators

• On-time project delivery (target: 95%+)

• Budget adherence (100% within approved budget)

• Client satisfaction scores (4.5/5.0 or higher)

• Safety record (zero incidents target)

• Quality metrics and deficiency management

Travel Requirements

• 40-50% travel depending on project portfolio

• Ability to oversee multiple concurrent projects across different geographical markets

• Flexibility for extended si