Quality Assurance Manager

Join the UFP family, where victories are celebrated together! We have a proud history of sharing our profits with our dedicated team members. As a part of our production team, you’ll work in a collaborative environment that allows you to see your work transform into a finished product every day.

General Summary

The Quality Assurance Manager is responsible for overseeing the overall quality of the products manufactured at the plant and ensures ICC-ES standards and procedures are met and followed.

Works under general direction of the Plant Manager; exercises discretion and judgment on work priority on a regular basis; and some degree of creativity is expected.

Principal Duties and Responsibilities

• Oversees the overall quality of products manufactures at the plant
• Manages the quality assurance team
• Maintains all building code reports
• Ensures UFP and ICC-ES standards and procedures are followed
• Communicates new standards and procedures to his team and production staff
• Develops, maintains and updates specs and revisions
• Maintains QC Manual and ensures is up to date
• Assists in developing new standard and inspection practices and improve QA program
• Oversees testing equipment is maintained and calibrations are up to date
• Oversees weather chamber tests
• Oversees QC database is up to date
• Oversees PKD’s and ensure they are up-to-date and accurate
• Develops and improves product claims database
• Assists Customer Service Representatives with customer complaints
• Develops QC standards and improvements with Process Engineers as needed
• Reduces complexity of QC manual as needed
• Collaborates with UFP Corporate Engineering with testing methods
• Prepares various reports as required
• Performs other duties as required

Job Specifications

Knowledge

• Preferred bachelor’s degree in relating discipline or equivalent. High school degree or a technical degree is required.
• Minimum of three years of experience in QC in a steel manufacturing environment is required; five or more is preferred.
• Working knowledge of current QA test practices is preferred
• Working knowledge of complete product line is preferred
• Working knowledge of Microsoft Office including Excel, Word, and Outlook
• Working experience with AutoCAD
• Preferred experience and knowledge on UFP’s organization, culture, and product lines

Skills and abilities

• Proficiency in the use of the English language in reading, writing and speaking
• Ability to successfully interact with all organizational levels and the public
• Demonstrated proficiency to manage multiple tasks, to set priorities, pay attention to details, and to meet deadlines.
• Ability to understand and follow written and oral instructions, and ability to provide written and oral instructions
• Demonstrated ability to effectively manage and in developing subordinates.
• Demonstrated ability to be mobile in the work environment.
• Ability to apply business math to manufacturing processes.
• Ability to use a computer, and proficiency of the use of MS Office and other business software
• Ability to identify color subtle differences and accurately identify quality defects,
• Demonstrated skill in improving processes and developing KPI’s for them.

Quality Job Specifications- Focus Mastery

-Supports the highest level of products produced.

-Clear understanding of customer quality requirements. ISO9001:15

-Communicate with operations and sales management team any customer communication involving quality.

-Establish policy that customer prints are accurate and up to date with latest revision provided to the assemblers.

-Understanding that any print changes will require a new product code.

-Engage quality control team regularly to understand the steps being taken to assure a high level of quality products are being produced.

-Maintain accurate records of all quality issues and resolutions.

-Stop production when quality requirements cannot be met, or resolutions agreed.

-Verify that all quality standards and processes have been performed.

-Perform Random Quality audits.

-Facilitate the ISO9001:15 Program and its processes, including the scheduling of Management Review Meeting’s (MRM’s).

-Communicate with Plant Manager & Operations Manager of all quality issues.

Conduct

• Self-managing; works well under little supervision
• Highly motivated and enthusiastic
• Good interpersonal skills and good communicator
• Strong organization skills and detail oriented
• Able to handle fast-paced work envir