Retail Industry Solution Adviso

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What you'll do:

As the Solution Advisor (SA), you will be the go-to person for any Retail Industry solution or product questions within the sales team. You will leverage your deep expertise in SAP Retail specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.

 

Key Responsibilities:

• Provide deep solution-specific expertise across SAP Retail Industry offerings to support new sales and adoption for key customers
• Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.
• Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP Retail solutions
• Evaluate account qualification criteria to determine further investment in pursuing opportunities
• Establish yourself as a thought leader within the account team and fine-tune account strategy for all SAP Retail solution offerings
• Collaborate with the team in creating overall themes and competitive differentiation
• Conduct vigorous dry runs on strategic deals and customer engagements
• Transition engagement to implementation partner/ Services teams effectively
• Engage with customers to continue selling the vision of SAP Retail and associated solutions and ensure eagerness for renewal
• Leverage digital assets throughout the customer engagement, including demos, presentations, and other content

 

What you bring:

• Professional experience with large software/IT organizations in a Solution Advisory (Presales) related role, preferably in a Retail solution-specific segment. Previous experience working for a Retailer advantageous.
• SAP Retail related product experience and/or 3-5 years of relevant solutions/Lines of Business experience, preferably with Cloud ERP related SAP products, or Customer Experience / Supply Chain, Omni-Channel Operations, Sustainability, AI.
• Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment
• Viewed as a Retail Industry expert across SAP with a track record of success within the Retail industry, engaging with variety and types of customers in Retail.
• Focus on creating compelling storylines and themes for customer interactions
• Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions
• Passion and energy in all customer interactions

 

Meet your team:

• Customer Advocate: Collaborate to complement solution expertise and support customers
• Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement
• Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value
• SAP Accoun