Health Image Associate - Per Diem

Job Profile Summary 

​This role focuses on providing administrative and business support to the organization in order to achieve operational goals.  In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment.   An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment.  The majority of time is spent in the delivery of support services or activities, typically under supervision.  An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation. 

Job Overview 

This position is responsible to register patients for services using the Hospital Information System. Orders Examinations, gives exam instructions to patients and answers questions concerning exams and insurance issues. Schedules patients for appointments. Sends patient’s result letters and tracks patients follow ups. Assists with coordination of Grant Program.  

Job Description 

Minimum Qualifications: 

1. High school diploma or equivalent. 

2. One (1) year of experience in a medical office or hospital. 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Obtains or confirms patient demographic and insurance information following department policies and procedures.    

2. Uses applicable screening software to determine if ordered testing meets payer medical necessity coverage guidelines.   

3. Electronically verifies insurance coverage through proper utilization of electronic eligibility software, payer web sites or telephone verification as required by departmental policies.  

4. Complies with all HIPAA mandates in regards to privacy and security to include proper use of the facility directory, confidential patient status and entry of subscriber information. 

5. Cross-trains in all registration areas and able to demonstrate proficiency in all areas.  

6. Performs off site registrations as assigned by supervisor following all relevant procedures. 

7. Ensures patient care is never compromised through issuing duplicate medical records in error and/or the incorrect physician assignment. 

8. Follows all collection policies and procedures that pertain to time of service collections.   

9. Accurately records payments using appropriate cash posting routines.   

10. Understands the use of Credit Card Devices in regard to payments and credits.  

11. Ensures cash is securely stored at all times and ensures all cash collected is accounted for a