Staff Agile Technical Program Manager

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

We are seeking a Staff Agile Technical Program Manager to lead, manage, and deliver technology-focused projects and programs targeted explicitly at enabling delivery of content through our pipeline and/or supporting our service architecture and tools.

In this role, you will manage complex technical projects and programs related to cloud account management, developer tooling, and much more, from the planning phase through delivery and support. The right person for this role is not only passionate about "actions over words" but wants to be a part of shaping how our internal engineering teams deliver scalable, and consistent deliverables. The right candidate should be focused on creating and supporting processes and systems targeted on removing impediments from the project, communicating clearly, and reliably providing relevant reporting at both the team and executive level. 

Responsibilities:

• Drive creation and implementation of program management “ways of working” through intentional problem assessment and outcome focused review
• Support the Sr. Manager, ATPM in ensuring consistent use and implementation of those "ways of working” across the Agile Technical Program Managment (ATPM) team where necessary
• Partner with necessary stakeholders & delivery team(s) to drive program roadmap, features, prioritization, and releases for assigned vertical
• Proactively identify and manage risks, issues, and dependencies and develop plans to escalate and mitigate them
• Provide clear and consistent communication of program and project status for cross-functional teams, leadership, and stakeholders
• Develop and validate business cases with measurable benefit, influencing and interacting with multiple business cross-functional stakeholders, vendors, and internal operations and engineering teams
• Collaborate with shared services teams, including security and audit, to ensure alignment and integration of standards within all program initiatives and management of cross-functional dependencies
• Translate engineering strategy and technical requirements into a comprehensive and engaging Walking Deck, fostering a shared understanding of program goals and outcomes among all stakeholders
• Translate engineering strategy and technical requirements into a walking deck to support shared understanding of our program goals and outcomes
• Define KPIs, integrate usability studies, industry research, and analyze metrics to inform the success of products used within programs
• Utilize enterprise project management tools such as JIRA, Confluence and other applications to manage the program and deliverables, while adhering to PMO processes, documentation standards, and best practices
• Manage program capacity and forecasts

Qualifications

• Bachelor’s degree in Software Development, IT/IS Management, Engineering, or equivalent experience required
• 6+ years’ experience in a role demonstrating strong technical, operational, and analytical skills
• Demonstrated experience completing projects using agile technical project management principles.
• Expertise in Agile methodologies and the full software lifecycle: application development (application structure, device and operating system APIs, debugging, performance, security) and deployment
• Experience creating user stories, personas, and or journey maps for both end users and inte