Managed by Crescent Hotels & Resorts

Lead One of Burbank's Premier Boutique Luxury Hotels

Crescent Hotels & Resorts is seeking an exceptional General Manager to lead Hotel Amarano, an intimate luxury boutique hotel located in the heart of Burbank, California.

Hotel Amarano is known for its sophisticated residential style, personalized service, and refined guest experience. Just minutes from major entertainment studios, premier dining, and Los Angeles attractions, the hotel attracts discerning business and leisure travelers who expect thoughtful hospitality delivered with authenticity and attention to detail.

At Crescent, we don't just operate hotels—we create memorable experiences. We are passionate about our people, committed to developing exceptional leaders, and dedicated to delivering extraordinary hospitality. Here, your leadership will make a lasting impact on both your team and your guests.

Why Crescent?

We offer a competitive compensation package, comprehensive benefits, performance-based bonus opportunities, and a culture that celebrates individuality, leadership, and growth.

At Crescent, you belong. We care. You can shine bright.

Your Impact

As General Manager, you will be responsible for leading every aspect of Hotel Amarano's operations while preserving its boutique luxury identity and delivering exceptional financial performance.

You will inspire a service culture built around personalized hospitality, operational excellence, and genuine care for guests and associates alike. Working closely with ownership and Crescent's corporate leadership, you will create innovative strategies that enhance guest satisfaction, strengthen financial performance, and position Hotel Amarano as one of Southern California's premier boutique destinations.

Key Responsibilities

Strategic & Financial Leadership

• Lead all hotel operations with full accountability for financial performance, guest satisfaction, and associate engagement.
• Drive revenue growth by maximizing occupancy, ADR, RevPAR, and overall profitability.
• Develop and execute annual operating budgets, capital plans, and business strategies.
• Analyze financial performance and implement proactive strategies to exceed ownership expectations.
• Identify opportunities to improve operational efficiencies while enhancing the guest experience.

People Leadership & Culture

• Recruit, develop, and inspire a high-performing leadership team.
• Foster an engaging, inclusive, and accountable workplace culture.
• Coach department leaders through regular performance feedback and professional development.
• Build a culture centered on service excellence, collaboration, and continuous improvement.
• Partner closely with Human Resources to support recruitment, associate engagement, retention, and succession planning.

Boutique Operations & Guest Experience

• Ensure every guest receives warm, personalized, luxury-level service.
• Maintain exceptional standards throughout all areas of the hotel, including guestrooms, public spaces, food & beverage, and back-of-house operations.
• Be highly visible throughout the property, engaging with guests, associates, and leaders daily.
• Protect and enhance Hotel Amarano's reputation for exceptional boutique hospitality.
• Continuously seek opportunities to elevate the guest journey through innovation and attention to detail.

Sales, Marketing & Community Engagement

• Serve as the ambassador for Hotel Amarano within the local community and hospitality industry.
• Build strong relationships with corporate clients, entertainment industry partners, local businesses, and community organizations.
• Partner with Sales & Marketing to increase market share and revenue opportunities.
• Strengthen Hotel Amarano's presence as one of Burbank's premier luxury boutique hotels.

Communication & Operational Excellence

• Foster transparent communication across hotel leadership, ownership, and Crescent corporate teams.
• Ensure compliance with all company policies, operating procedures, and regulatory requir