Senior Architect, Commerce

Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across various industries. We continuously evolve our services to meet the needs of future organizations and reflect modern best practices. Our unique global approach provides tailored solutions, transforming the most influential brands and organizations worldwide. 

Our employees, the lifeblood of our company, are passionate about making an extraordinary impact on our clients, colleagues, and communities. This passion drives how we spend our time, resources, and talents. Our commitment to our people and work has been recognized globally. Please visit our employer awards page: https://www.credera.com/awards-and-recognition. 

Job Description:

Senior Commerce Architects work directly with clients and stakeholders to design highly usable, scalable, extensible, and maintainable eCommerce solutions. They are hands-on from proposal to development to deployment and are responsible for first-level escalations.

A Senior Commerce Architect is expected to maintain an ongoing knowledge of the eCommerce landscape, including top platforms, emerging trends, and technological advancements. Senior Commerce Architects are also expected to be knowledgeable about commerce operations, omnichannel strategies, and common use cases businesses are seeking to implement. They are passionate about their work, self-motivated, detail-oriented, team-oriented, excellent communicators, and have strong problem-solving abilities. They will deal with highly ambiguous problems, take responsibility for finding solutions, and drive toward simple solutions to complex problems.

The Senior Commerce Architect is an integral part of the Credera Digital team who participates in growing the Practice with strategy formulation, team building, mentoring, and recruitment.

Key Responsibilities:

• Participate in the sales cycle as needed
• Meet with clients to determine business, functional, and technical requirements to design the technical roadmap to deliver secure, compliant eCommerce solutions based on best practices
• Translate business requirements into component-based architecture solutions while working with a broad set of stakeholders
• Perform analysis, design, customization, and configuration for data migration and integrations
• Lead a development team in a hybrid environment alongside our clients to support existing commerce applications and/or build enhancements
• Define system landscapes and identify gaps between current and desired end-states
• Troubleshoot key implementation issues and drive toward successful resolution
• Establish client relationships as a trusted advisor while providing first-level escalation for client concerns and share key milestone celebrations with the team
• Communicate effectively within a globally distributed team
• Document best practices and operational procedures

      Basic Qualifications:

• Minimum 7 years of hands-on experience designing, enabling, and optimizing commerce solutions
• Hands-on experience building customer-facing eCommerce stores
• Experience leading teams to deliver commerce solutions that improve customer experiences and drive business outcomes
• Thrive in a fast-paced, client-facing role, delivering high-quality work under tight deadlines
• Strong communication and interpersonal skills, engaging both business and technical stakeholders
• Ability to prioritize tasks, solve problems, and adapt to new technologies and processes
• Proven leadership and collaboration skills, fostering strong relationships with clients and team members
• Creative thinker who values diverse perspectives and innovation
• Degree in Computer Science, Engineering, Mathematics, MIS, or a related field

Experience Requirements:

Commerce Platform Expertise (5+ years):

• Design and implement eCommerce solutions for customer-facing online stores
• Deep expertise with leading eCommerce platforms such as Adobe Commerce (Magento), Shopify, BigCommerce, Salesforce Commerce Cloud, or similar
• Design scalable, compliant systems for product management, payment processing, inventory management, and order fulfillment
• Lead development of integrations between eCommerce platforms and external systems such as ERPs, CRMs, PIMs, a