Ticket Sales Intern (56412)
Diamond Baseball HoldingsAbout the role
Job DetailsJob Location: Moosic, PA 18507Ticket Sales Intern (Paid – Seasonal)
Scranton/Wilkes-Barre RailRiders
The Scranton/Wilkes-Barre RailRiders are seeking motivated and enthusiastic individuals to join our team as Ticket Sales Interns for the upcoming season. This paid, part-time internship provides valuable hands-on experience in professional sports sales while working within a fast-paced Minor League Baseball environment.
Ticket Sales Interns will assist the RailRiders’ ticketing department with day-to-day sales operations while gaining exposure to group sales, fan engagement, and revenue-generating initiatives. This role is ideal for college students interested in pursuing a career in sports sales, business development, or sports management.
Responsibilities
Assist the ticketing department with ticket sales initiatives and outreach efforts
Support the sales team with group ticket sales and promotional packages
Make outbound calls and emails to potential customers and community groups
Assist with lead generation and sales tracking
Help manage incoming ticket inquiries and customer questions
Provide excellent customer service to fans and clients
Assist with game day ticket sales and fan engagement activities
Support ticket sales staff with administrative and operational tasks
Maintain accurate records within ticketing and CRM systems
QualificationsQualifications
Current college student pursuing a degree in sports management, business, marketing, or a related field preferred
Strong communication and interpersonal skills
Interest in sales, customer service, and the sports industry
Strong organizational skills and attention to detail
Basic computer proficiency and willingness to learn ticketing and CRM systems
Ability to work effectively in a fast-paced environment
Availability to work game days, evenings, weekends, and occasional weekdays
Sales Experience
Previous sales experience is not required. Training will be provided.
We are looking for motivated individuals who are eager to learn, communicate with fans, and gain hands-on experience in sports ticket sales.
Internship Details
Paid, part-time seasonal internship
Internship runs for the duration of the RailRiders baseball season
Schedule will include game days, weekdays, evenings, and weekends
Physical Requirements
Ability to stand for extended periods during games and events
Comfortable working both indoors and outdoors
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