Software Sales Specialist

Software Sales Specialist

Description -

Job Summary

The Software Sales Specialist is responsible for leveraging deep software industry knowledge to support account managers and serve as a trusted advisor to clients. This role focuses on driving revenue growth through competitive pricing strategies, software contract renewals, license expansions, and long-term customer success. The Software Sales Specialist monitors performance metrics, resolves client concerns, and mentors junior sales team members while ensuring alignment with organizational policies and industry regulations.

Responsibilities

• Leverages in-depth knowledge of software solutions, platforms, and licensing models to act as a trusted advisor to enterprise and mid-market clients.

• Builds and maintains strong relationships with key client stakeholders to understand business requirements, technical challenges, and strategic goals, recommending tailored software solutions.

• Collaborates with pricing, finance, and product teams to develop competitive pricing, packaging, and discount strategies based on market trends, competitive analysis, and customer feedback.

• Supports account managers throughout the sales lifecycle, including pipeline development, opportunity pursuit, software demonstrations, renewals, and contract extensions.

• Leads or supports software renewal and expansion strategies, ensuring customer retention, license optimization, and long-term revenue growth.

• Addresses client concerns related to software performance, licensing, integrations, or value realization to maintain high levels of customer satisfaction.

• Monitors, analyzes, and reports on key sales performance indicators (KPIs), identifying risks, growth opportunities, and areas for continuous improvement.

• Assists with post-sale activities, ensuring smooth handoff to implementation, customer success, and technical support teams to drive adoption and customer outcomes.

• Shares software sales expertise, best practices, and industry insights with junior team members through coaching and mentorship.

• Stays current on emerging software technologies, SaaS trends, competitive offerings, and sales enablement tools to enhance the sales process.

• Ensures all sales activities comply with software licensing standards, data privacy regulations, and organizational policies.

Education & Experience Recommended

• Four-year or graduate degree in Sales, Marketing, Business Administration, Information Systems, Computer Science, or a related discipline, or equivalent professional experience.

• Minimum of 10+ years of progressive experience in software sales and/or the software industry, with demonstrated success in enterprise or complex solution selling, SaaS, or technology-driven environments.

• Proven background in consultative or technical sales, account management, or software solution delivery.

 

Knowledge & Skills

• Software Licensing & Subscription Models

• Enterprise Software Sales

• Business-to-Business (B2B) Sales

• Customer Relationship Management (CRM) Systems

• Solution & Consultative Selling

• Technical & Pre-Sales Support

• Product Demonstrations & Presentations

• Value Proposition Development

• Sales Engineering Collaboration

• Pricing & Contract Negotiation

• Sales Pipeline & Forecasting

• Sales Prospecting & Lead Development

• Software & Technology Product Knowledge

• Marketing & Go-to-Market Alignment

• Extended knowledge on Digital Employee Experience tools. 

Cross-Organizational Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

Salary:

The pay range for this role is $235,000 to $265,000 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates on