Career Advisor- JBLM

Career TEAM is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career Team is looking to hire a dynamic Career Advisor to work with dislocated workers at the Hawk Career Center on Joint Base Lewis-McChord to provide career counseling and intensive case management to obtain livable wage employment. The ideal candidate will be able to work well autonomously and be able to maintain and strengthen partnerships with existing partners. Work will be performed under the WIOA (Workforce Innovation Opportunity Act) Program underneath the Pierce County WorkSource Umbrella.

The Career Advisor is an integral part of our team and will assist us with our mission of accelerating the human condition! 

Your Impact on Career TEAM’s Success:

• Provide intensive case management services to registered customers within the One-Stop system
• Become a subject matter expert on labor market and career trends
• Complete intake and eligibility determination for the workforce program. Assess job seekers’ employment and training needs and abilities through interviewing, testing, and other methods
• Enter data into and otherwise use and process clients through any participant information system as required, and any other database as required by the One-Stop system
• Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Counsel clients on available job opportunities, training programs, and other services
• Complete Individual Training Account (ITA) vouchers and other documents required for clients entering training
• Refer individuals to appropriate services, training programs,s or job opportunities, and follow up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
• Maintain accurate individual case files for each registered customer, ensuring that each file contains all required eligibility documents and meets compliance requirements
• Develop a comprehensive Individual Employment Plan (IEP) for all customers. Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
• Meet and/or exceed program benchmarks. Participate in all staff-related events as required, including but not limited to: training, staff meeting,s and individual supervision
• Complete all required reports
• Approach each day and task with a “ZAG” mindset
• Other duties and projects as needed

To Qualify for This Role, You Must Have: 

• AA degree or higher preferred, but not required
• Experience in recruiting or marketing services
• Experience and knowledge of WIOA or TANF workforce development contracts/programs
• Astounding ability to multitask and be proactive
• 2+ years of work experience combining elements of training, counseling, case management, or other services;
• Possess substantial case management experience and the ability to read and interpret policies and procedures;
• Ability to work in a variety of settings with a culturally diverse customer base, with the ability to be culturally sensitive;
• Ability to serve as a role model to customers and motivate them towards achieving goals;
• Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel, and Outlook);
• Ability to meet and/or exceed set goals and objectives;
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required;
• A Valid Driver’s License

Hourly: $24.03 - $26.44 per hour

Travel: Position may require local travel up to 20% of the time

Employment Type: Full-Time Non-Exempt

About Career TEAM:
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