Director, Financial Crimes Risk & Controls Transformation & Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.

Team Description

The newly created first line of defense Financial Crimes Risk & Controls center of excellence will provide a holistic, enterprise-wide approach to our financial crimes risk management (FCRM) activities and will reside within Global Servicing. 

This team will be responsible for establishing a robust control foundation for first line of defense FCRM activities across the company globally, including anti-money laundering, sanctions, payments controls, and anti-corruption. The team will partner closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the first line’s ability to detect and prevent financial crimes across our lines of business. The team will work in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk & Compliance organization.

Job Responsibilities

The Director, Financial Crime Risk & Controls Transformation is responsible for driving workstreams that enhance the Enterprise’s ability to prevent, detect, and respond to financial crime (often through processes, technology, and governance improvements).

Key responsibilities include:

• Support the creation and management of a multi-year roadmap across multiple workstreams to drive Financial Crimes transformation for individuals (e.g. Card members, supps, corporate card members etc.) with initial focus on USCS and US-GCS.
• Partner closely with GFCC, 1st Line Business Unit Teams, and other 2LOD Global Risk and Compliance groups to implement financial crime risk management frameworks for Individuals across all lines of business and products.

• Support the creation and maintenance of 1LOD financial crimes governance structures, control mapping, and facilitate the completion of relevant testing and training while partnering with business unit teams.
• Support the execution of the Guardian plan for financial crimes risk with focus on Governance, Standard operationalization with focus on individuals.
• Develop reporting to measure overall program health and proactive issue management; proactively drive recurring communications and executive materials creation to ensure transparency and collective understanding.

• Partner with 1st line of defense product & capabilities and data governance team to support building the future state financial tools and capabilities.
• Ensure robust change management around managing compliance with financial crime regulations by reviewing and challenging controls across the organization and building external perspective.