Delivery Solutions Engineer

Description

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across North America, Europe, the Middle East and Asia, Global-e makes selling internationally as simple as selling domestically. 

With Global-e, retailers and brands can increase international traffic conversion and grow sales by offering customers over 200 destinations worldwide a seamless, localized shopping experience. 

We’re looking for a Delivery Solutions Engineer to lead discussions with clients, design integration scopes, and ensure smooth implementation of our platform. This role combines post-sales technical consulting, hands-on integration work, and cross-functional collaboration with Product, R&D, Sales, and Customer Success teams.  

Responsibilities  

• Lead technical discovery, architecture, and integration discussions with new and existing clients.  
• Explain Global-e capabilities and recommend best practice based on client use cases.  
• Own the integration lifecycle: technical scoping, data flow definition, API setup, configuration, troubleshooting, and delivery.  
• Work with both internal and external development teams to define functionalities and resolve issues.  
• Provide ongoing technical guidance to internal and externals stakeholders.  
• Act as a product expert and share client feedback with Product/R&D teams 

Requirements

• 3+ years in solutions engineering, system engineering, or systems integration  
• Direct experience in frontend software development including tools and concepts: JavaScript, Webhooks, HTML/CSS  
• Ability to navigate codebases and debug issues using standard software tools / processes 
• Strong knowledge of REST APIs, HTTP(S) protocols, and relational databases (SQL).  
• Experience diagraming complex system architectures and data flows 
• Excellent communication skills; able to explain complex concepts to varied audiences.  
• Experience working with distributed teams; ability to manage multiple projects 
• Experience with eCommerce platforms (e.g., Shopify, Magento, Big Commerce) is a strong advantage