Senior Project Manager - CTJ - Top Secret/SCI
MicrosoftAbout the role
We are looking to hire a Senior Project Manager to join Microsoft Federal.
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.
Responsibilities
Key Duties and Responsibilities
• Manage project scope, budget, timeline, and deliverables according to the contract and client expectations.
• Coordinate and communicate with internal and external stakeholders, vendors, and partners throughout the project lifecycle.
• Identify and mitigate project risks, issues, and dependencies, and escalate them as needed.
• Track and report on project progress, performance, and quality using appropriate tools and metrics.
• Ensure compliance with organizational policies, standards, and best practices.
• Provide guidance, support, and feedback to project team members and allocate resources as needed.
• Conduct project reviews and lessons learned to capture feedback and improve project management processes.
Drives project initiation by prioritizing tasks, proactively removing risks, and creating work breakdown structures. Develops project management plan to drive project delivery in line with customer needs. Leverages technical expertise to engage with customer stakeholders and cultivate business relationships. Collaborates across groups to support consumption activities and execute customer obligations across delivery lifecycle. Builds trusted relationships with customers by reviewing feedback, providing guidance, managing expectations, and adhering to key performance indicators. Manages project finances by tracking financial metrics (e.g., revenue, cost, balance).
Account Delivery Management
• Manages the direction of solution deliveries and influences others to secure resources to deliver on customer contracts. Ensures delivery for customers across the delivery lifecycle including envisioning, solution development, delivery planning, cloud consumption and usage, delivery management. Leads or participates in steering committee meetings with strategic customers to discuss progress toward delivery success.
• Contributes to consumption activities, identifies patterns of consumption gaps, and drives consumption by identifying blockers to consumption goals and enabling customers, through internal teams, to get the full value of their purchases. Holds accountability for project delivery forecast.
• Collaborates with Sales to support contract setup, signature, compliance, and execution from deal approvals to invoicing and closure. Manages areas of fiscal responsibility within project portfolio, staying within budget while driving engagement profitability and risk management.
• Supports strategic relationships with key stakeholders in the customer portfolio, often as part of a steering committee, to ensure service delivery is on track and major issues are being anticipated, identified, and managed. Supports new customer opportunities in partnership with Sales with highly significant or global impacts for Microsoft. Communicates current view of delivery to customer executives on regular cadence, as appropriate.
Intellectual Property (IP)
• Researches and proactively shares intellectual property (IP) and provides recommendations for improvement including submitting new Intellectual Property (IP). Holds others accountable for reusing appropriate IP and collective knowledge by enforcing use of processes and artifacts with team members.
Relationship Development
• Engages with senior internal and external stakeholders (e.g., Chief Exec
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