Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Scheduled Hours:

Shift:

Hours:

40

Cost Center:

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

(CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Medical Assistant in Worcester.

Responsibilities:

• The medical assistant in behavior health services provides information, services, and assistance to patients in the outpatient clinic.
• Provide patient care by assisting with the implementation of care plans.
• Interview patients to obtain information and measure their vital signs, weight, height etc.
• Prepare treatment rooms keeping them clean and properly stocked.
• Prepare a chart for visit Complete releases of information as needed.
• Reconcile medications Automate and perform processes by phone or send letters to patients either overdue for medical care or out of compliance with goals of their care.
• Inform the care team if a patient is out of compliance consistently.
• Meet regularly with multidisciplinary care team to help create plans for specific patients and populations not achieving optimal care.
• Work with other care teams on quality improvement measures and process designs.
• Assist with prior authorizations.
• Help organize and keep track of Clozaril clients and groups Case management/care coordination.
• Performs basic office laboratory procedures such as urinalysis, throat cultures and related procedures.
• Perform a variety of clerical duties such as typing,filing scheduling appointments, making phone calls and other related job duties as required are directed.
• Maintains records, reports, report logs and other statistical information is required or directed Performs other duties.
• Complies with establish division and program policies, procedures and objectives. Attends a variety of meetings, conferences, and trainings as required directed.
• Demonstrates use of quality improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Maintains regular and reliable and predictable attendance and maintains confidentiality.
• Respects diverse views and approaches and contributes to maintaining an environment of professionalism, tolerance, civility, and acceptance towards all employees, patients and visitors.

Specialty Responsibilities:

• OBAT Medical Assistant:
• Complete required data entry for BSAS, track enrollment, follow up, level, and disenrollment.
  status of patients, and do toxicology screens.
• Open Access Medical Assistant:
• Perform triage of the behavioral health and/or medical needs of adults.
•  Perform administrative triage including insurance eligibility and appropriate provider availability.
•  Work collaboratively as a member of the clinic’s multi-disciplinary open access teams to
  coordinate the delivery of appropriate clinical and medical services.
• Regularly attend clinic staff meetings, clinical team, supervision and all other required program
  meetings.
• Prepare and maintain confidential client docum