Analyst, Facilities & Maintenance

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. 

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

Responsibilities:

• Maintenance and management of mechanical equipment, fire suppression systems, security systems, garage doors, HVAC equipment, pumps, water filtration systems, electrical systems, and office space
• Project management for small facilities projects, project coordination and supervision for larger facilities maintenance projects, including scheduling and reporting, project execution, punch listing, and commissioning activities
• Respond immediately to any equipment or facility-related incidents or emergencies, acting as a point of contact for all facilities related emergencies
• Manage access control systems, security camera systems, and fire detection systems, maintain call lists and escalation procedures
• Monitor Building Management Systems (BMS/BAS), develop and provide performance reports
• In conjunction with the security team, conducting regular fire/life safety drills for CRB employees within the Linwood headquarters
• Procurement activities related to facilities services and materials
• Support client requests and manage employee satisfaction and well-being through the provision of a healthy and suitable workplace
• Communicate with local and remote team members on all facilities activities and issues
• Monitor and track attic stock and materials required to service the building effectively
• Support all facility-related requests for internal and external events that take place on site
• Escort facilities vendors and contractors working within CRB’s facilities
• Assist in the management of the facility to code compliance with local, state, and federal requirements
• General maintenance of HVAC and plumbing equipment as well as troubleshooting and repairs for various equipment
• General low voltage electrical repair and install work, bulb changes, LED driver changes
• Drywall and spackle install and repair
• In conjunction with the Facilities Manager assess extraordinary maintenance required for the property i.e., parking lot repairs, repairing outside lighting, perimeter fence, landscaping, carpets, painting in building/office common areas
• Perform daily walk throughs of the facility to check mechanical, switch gear, fire pump rooms, roof drains, general building conditions and report back any issues found
• Maintain safe and clean working environment by complying with procedures, rules, and regulations
• Contribute to team effort by accomplishing various projects, tasks, and requests around the facility alongside the Facility Manager
• Support and contribute to CRB employee services. CRB offers employee transportation services in a shuttle and valet program. Being an overlap in support to these services

Additional responsibilities as required.

Qualifications:

• Team player, active problem solver, able to work in a dynamic environment with high level of accountability
• Excellent written and verbal communication skills with the ability to provide clear and concise details regarding building issues
• The ability to multitask in a fast-paced environment while ensuring the utmost attention to detail
• Occasional after hours might be needed, a flexible schedule is preferred
• On call availability for emergency response
• Basic knowledge of HVAC, plumbing, electrical, low voltage are preferred
• Valid driver's license
• Ability to push and pull 100 pounds on a dolly or cart, as well as 50 pounds without mechanical aid
• Ability to carry 40 pounds of varying size and shape
• Ability to stand walk, squat,