Director of Maintenance

JOB SUMMARY

SoLa Impact, a successful opportunity zone private equity fund, is seeking a Director of Maintenance. The Director of Maintenance oversees the maintenance and upkeep of over 150 properties consisting of over 1500 residential units. Responsible for managing the continuous improvement of the maintenance department and executing long-term strategic plans. Manage, coach, mentor, and develop a high performing Maintenance Team that meets goals and objectives, and delivers best results, added value, and continuous improvements.

ABOUT THE COMPANY

SoLa is an award-winning social impact, development, and investment company focused exclusively on creating high-quality affordable housing in low-income, Black and brown communities. Over the last several years, we have raised almost $500 million in equity --- allowing us to deploy well over $1.5 billion – toward addressing the housing crisis in Los Angeles and throughout Southern California. We offer a fast growing, fast paced environment which is intellectually challenging, and professionally demanding, yet extremely rewarding and fulfilling due to the importance of our social mission.

Requirements

• Manage the daily operations of the maintenance department;
• Oversee Maintenance Administrators and Maintenance Technicians;
• Oversee, manage, and direct all maintenance operations including the timely completion of work; establish standardized processes and procedures;
• Increase the department's operational effectiveness by analyzing data, identifying inefficiencies, and implementing improvements;
• Develop and manage key performance indicators (KPIs) for each area of responsibility;
• Develop strategies to manage department expenses and set clear expectations for material spend; hold team accountable for overages;
• Review and update quarterly, semi-annual and annual preventative maintenance schedule to include changing HVAC filters, fire detector batteries, other types of safety devices, cleaning gutters, and inspecting for leaks;
• Work with Maintenance Administrators to create and manage practical routes for the technicians;
• Ensure efficient repair schedules and review repair cost estimates;
• Evaluate performance of maintenance team to allocate trade specific responsibilities;
• Regularly generate comprehensive reports to identify areas of excessive cost and prepare an action plan to correct deficiencies;
• Intelligently scale the maintenance department as the organization grows;
• Provide technical guidance and expertise to the maintenance team;
• Complete other tasks and projects as assigned.

EDUCATION & EXPERIENCE

• Bachelor’s degree preferred;
• Minimum 10 years' experience in residential maintenance management required;
• Minimum 5 years' hands-on experience in planning maintenance operations required;
• Knowledge of technical aspects of plumbing, carpentry, electrical systems etc.

SKILLS & ABILITIES

• Fluent in English and Spanish strongly preferred;
• Proficient in Excel and PowerPoint; ability to present data and reports;
• Working knowledge of Yardi and other job specific software preferred;
• Ability to analyze data and recognize areas of inefficiency;
• Excellent interpersonal, and verbal and written communication skills;
• Ability to thrive and work effectively and independently in a fast-paced, demanding environment;
• Organized, proactive/self-starter, creative, detail-oriented, and critical thinking skills required;
• Reliable transportation to travel between properties when needed;
• Passionate about our mission to provide more affordable housing in south Los Angeles.

At SoLa Impact, we believe the work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the bureaucracy of a large corporate environment. We foster a family-friendly and supportive workplace, collaborative and employee-focused with an emphasis on quality, integrity, trust, and accountability. We are looking to bring someone on board as soon as possible. We provide a rewarding and challenging environment. We expect a lot, but give a lot in return. Strongly prefer candidates local to Los Angeles as no relocation assistance will be provided. All qualified candidates will be contacted directly.

SoLa Impact is an Equal Opportunity Employer. SoLa does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropri