Engineering Lead

POS-5216

Backend Engineering Lead

Engineering Lead - Onboarding team - Scale Support Groups

We’re looking to add an Engineering Lead to our Scale Support groups. This person will be hands-on and close to the code while also having the opportunity to grow successful direct reports, and run productive teams. The Engineering Lead oversees a small family of teams and provides technical, product, and team level leadership to those teams.

The Scale Support Product Groups build a first-class support product that empowers support teams to solve customer problems efficiently and deliver a unified, delightful user experience. They address complex real-time challenges to ensure support representatives have seamless tools.

The Onboarding team focuses on the initial 90 days of the customer experience, setting customers up for success by assisting with data import, workflow setup, and support team migration. You will leverage HubSpot's best-in-class infrastructure to cohesively bring together customer information, providing customers with seamless context about their own users.

In this role, the teams you lead will: 

• Participate in the technical execution and delivery of new features to improve time to value
• Unify separate systems into a cohesive onboarding experience
• Explore generative AI opportunities to help our customers move fast
• Make use of industry leading 3rd party tools as well as robust home-grown infrastructure powering the HubSpot Engineering organization 
• Build and scale a robust data infrastructure that serves the entire organization

Key Expectations for Engineering Leads:

• Engineering Leads are actively involved as a player-coach in building software and making products to solve customer problems. They are curious and involved in the technology as well as the people on their teams.
• They have a strong technical vision for how to implement the product vision. This can include working with teams they oversee and external teams to ensure that we are solving problems the best way for internal customers.
• They think about and implement ideas to push teams to improve technically.
• They work effectively across Engineering leaders in infrastructure and product to cultivate a strong product vision for their teams, and are responsible for the mission, direction, and alignment.
• They are responsible for the engineers on their team and provide mentoring, coaching, and feedback to help them grow and succeed in their role.
• They create and foster diverse teams and an inclusive culture
• They are responsible for remaining hands-on coding with Java(at least 50%)

Cash compensation range: 219650-351440 USD Annually

 

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:$219,650—$351,440 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

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