Jobs and Careers

Lead, Patient Financial Services

United Statesfull_timeVerifiedPosted 12 Jun 2026

💰 $56,000/yr($48,000/yr – $56,000/yr)

About the role

Care Options for Kids connects leading pediatric specialists with families to provide best-in-class pediatric therapy, nursing, and school-based services. We seamlessly integrate into children’s lives by bringing individualized care to children where they live, work, and play.

Our pediatric specialists are committed to providing high-quality pediatric services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by providing the support and resources necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance.

Lead, Patient Financial Services
Position Summary:
The Lead role is a subject matter expert (SME) responsible for overseeing a specific revenue cycle function or payer group while managing a small team of up to three employees. This role involves training, auditing, and ensuring adherence to best practices while maintaining an 80% caseload of medium to high-complexity accounts
Functional Responsibilities:

Authorization Services: verification of insurance benefits, coordination of benefits, and authorization obtainment for on-going services that supports access to care and high collection performance.
Billing/Accounts Receivable Services: accurate and timely bill submission, denied claim management and A/R management for all payor types that enables high compliance and timely collection.
Cash Services: entry of payment and adjustment transactions into EMR system, reconciliation of transactions against deposits and monitoring of incorrectly paid claims to support efficient payment and accurate accounting for A/R.
Revenue Cycle Operations Services: provision of technical and business support to revenue cycle teams that provides integration, scale and controls.

*Responsibilities include associated administrative tasks that relates to core outcomes and support..
Note: All roles include administrative tasks that support core revenue cycle outcomes.

Education, Experience, and Competencies:

Min. three (3) years of revenue cycle experience in a patient access, billing or accounts receivable.
Minimum of one year experience within a supervisory or lead role is preferred. Proven experience leading others regardless of people management is required.
High school diploma or GED required. Four-year college degree is strongly preferred.
Competency with computers and other technology that are utilized to conduct job functions including Microsoft suite, payer portals, and EMR.
Experience in training, coaching, or mentoring in a revenue cycle or healthcare billing environment.
Ability to analyze revenue cycle data and implement process improvements based on findings.
Strong problem-solving, communication, and interpersonal skills.

General Duties and Responsibilities:

Lead and manage up to three team members, providing mentorship, training, and performance oversight.
Conduct quality audits to ensure compliance with payer requirements, internal policies, and regulatory standards.
Manage and resolve high-complexity revenue cycle cases while assisting team members with escalation issues.
Develop and implement process improvement initiatives to enhance team efficiency and accuracy.
Collaborate with cross-functional teams, including billing, collections, compliance, and branch operations, to ensure seamless operations.
Act as a primary liaison between the team and senior leadership, providing insights and performance updates.
Monitor and report on team productivity, identifying areas for development and training.
Treat and communicate with clients, families, co-workers, referral sources and caregivers with courtesy, respect, and consideration.
Maintain confidentiality of all clients, caregivers, and business