Associate Director of Operational Analytics
University of TennesseeAbout the role
The purpose of this position serves as a subject matter expert and strategic partner, bridging business needs and data solutions by collecting, analyzing, interpreting, and presenting complex information to help Advancement leaders make informed decisions and improve organizational effectiveness. This role leads analytics and reporting projects from requirements gathering through implementation, works collaboratively with Advancement and technology partners to develop scalable solutions, and provides consultation and training to promote effective use of data across the Division. The position exercises independent judgment in evaluating analytical findings, identifying trends and opportunities, recommending improvements, and determining appropriate analytical and reporting approaches to address Advancement business needs.Ā
Data Collection and Management 15%
Collect, clean, validate, and maintain data from multiple sources to ensure data integrity, accuracy, and usability.
Develop and maintain data structures, reporting environments, and analytical solutions that support Advancement operations and decision-making.
Establish and maintain data quality practices and documentation to promote consistent and reliable reporting.
Ensure data management practices align with university policies and applicable privacy and security requirements.
Monitor developments and best practices in data analytics and apply relevant approaches to strengthen Advancement operations.
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Data Analysis, Reporting, and Visualization 25%
Analyze complex data to identify trends, patterns, opportunities, and operational insights that inform fundraising, stewardship, and Advancement strategies.
Develop and manage dashboards, reports, and data visualizations tailored to the needs of technical and non-technical stakeholders.
Apply appropriate statistical and analytical methods to evaluate information and develop actionable recommendations.
Translate complex analytical findings into clear, concise insights and recommendations for Advancement leaders and stakeholders.
Evaluate reporting and analytical requirements and determine appropriate methodologies, tools, and approaches to address business needs.
Serve as a subject matter expert on data interpretation, reporting, visualization, and analytical practices within Advancement.
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