Senior Director of Augmented Insights

Overview

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

  

"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC 

  

“The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA 

  

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. 

  

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. 

  

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. 

Job Description

As the Senior Director of Augmented Insights, you will define the future of user interaction in large-scale data systems — replacing traditional UI/UX with AI-driven, insight-first experiences. Your mission: enable users to ask complex questions, explore systems, and receive meaningful, actionable outcomes through AI agents, natural language interfaces, and autonomous insight surfaces.

 

You will lead a cross-functional team spanning AI, Engineering, and Design to transform user engagement from dashboards and clicks into conversational, contextual, and adaptive intelligence.

 

This is not a UI/UX role. It’s a redefinition of human-data interaction. You’ll build and scale intelligent systems that proactively surface insights, explain anomalies, recommend actions, and adapt to user intent — augmenting human decision-making at every layer.

Key Responsibilities

Vision & Strategy for Insight-Centric Interfaces

• Define and evangelize a new interaction paradigm: AI-first, intent-driven, and insight-rich.
• Set the strategic direction for how users interact with the product through agents, prompts, recommendations, and contextual nudges — not menus and widgets.
• Develop a long-term roadmap for augmenting user intelligence across the platform, from discovery to resolution.

Product & Experience Innovation

• Partner with Data Engineering, ML, and Platform teams to turn raw signals into real-time insights and intelligent behaviors.
• Architect interaction patterns for AI agents — including query understanding, response formatting, task chaining, and explanation generation.
• Leverage GenAI, prompt engineering, and LLM orchestration to create adaptive, context-aware user experiences.

Leadership & Cross-Functional Execution

• Build and lead a multi-disciplinary team of AI PMs, designers, and applied researchers.
• Partner with Engineering and AI Infrastructure teams to ensure seamless integration of insight surfaces across the stack.
• Define KPIs focused on engagement, insight quality, task completion, and user satisfaction.

Customer Empathy & Impact Delivery

• Work with customer-facing teams to deeply understand pain points, workflows, and decisions that need to be augmented.
• Co-design experiences with strategic customers that transform how they derive value from data.
• Represent the voice of the user in shaping intelligent systems that explain, not overwhelm.

Required Qualifications

• 15+ years in product, design, or technical leadership roles with a focus on data products, AI, or analytics platforms.
• Proven ability to lead zero-to-one innovation efforts and drive vision through ambiguity.
• Strong understanding of AI/ML fundamentals, LLMs, conversational systems, and decision intelligence.
• Experience defining o