Director, Legal, Global Contracts - STRATA

Director, Legal, Global Contracts - STRATA

Equinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20+ years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

People manager who leads a low to moderate revenue and customer volume region of our business.

Responsibilities
People Management

• Accountable for the overall quality of the regional Commercial Transaction team’s work product, including reviewing their work, discussing job performance problems with employees, and providing action-oriented feedback

• Mentors and trains to improve performance, correct deficiencies, and ensure that work aligns with the current regional and global risk profile of the company

• Obtains and/or clarifies information from employees relevant to work procedures and standards

• Evaluates employee performance against established guidelines, objectives and performance standards

• Provides employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes

• Partners with and guides managers on various people management tasks

• Advises on appropriate workflow and distribution of work assignments

• Ensures that employees adhere to proper procedures and quality standards (including SLAs), meet deadlines and correct errors or problems

• Acts as final point of escalation for external customer questions and/or complaints about services, policies and procedures

• Interviews job candidates to determine qualifications and suitability for employment in specific positions

• Develops succession plans to identify resource gaps and to support career development

• Manages performance and employee relations issues, consulting with HR as necessary

• May intervene to resolve disagreements or interpersonal difficulties among employees

• Has career development discussions with individuals

• Ensures the completion and effectiveness of the annual performance review process including performance discussions, compensation discussions and diligent management and equitable distribution of the assigned budget

• Provides guidance, coaching and mentoring to the team to support their professional knowledge development in contracts-related areas such as resolving customer litigation, managing bankruptcy processes, customer terminations, etc

• Supports individual and team contributions to Global Commercial Transactions or Legal Team initiatives

Contract Management

• Accountable for the negotiation, drafting, execution and ongoing management of sales related contracts and other customer agreements

• To maintain current knowledge of the contract negotiation processes, or as needed, completes the Negotiation Tasks assigned to the Contracts Managers

• Develops and maintains effective relationships with commercial contracts stakeholders within the region and globally to understand business and stakeholder needs

• Participates in regional and global deal reviews as required

• Leads or supports commercial contracts related training for noncommercial contracts teams

Global Commercial Transactions Team Support

• Leads or participates in the design and implementation of continuous improvements to the standard contract documents, exhibits, policies, and related customer specific documents and the accepted modification documents (e.g., the Preapproved Modifications [“PAMs”])

• Serves as a liaison with the commercial contracts teams in other regions

• Collaborates with global peers, stakeholders and leadership to define the company’s risk profile

• Acts as an escalation point a