Operations Team Lead - Laser Quality Control Specialist

Responsibilities:

 

 Laser Quality Control:

• Inspect and clean engraved rings and dog tags for silicone particles, ensuring they meet GEODIS standards before shipment.
• Work with the laser team to maintain consistent engraving quality and efficiency.
• Receive and sort orders daily from GEODIS's 3PL.

 

Quality Assurance:

• Establish new items in the system, including measurements, SKUs, and pick front locations.
• Communicate with customers regarding quality issues, holds, releases, special projects, and requests.
• Conduct product function testing to customer standards.
• Review products for accuracy, ensuring they match catalogue and online descriptions and are free of cosmetic defects.
• Verify correct product labeling and scan for damaged items.
• Participate in Quality Improvement initiatives and serve as a liaison to management for account concerns.
• Monitor inbound and outbound quality assurance for shipments and staging.
• Maintain quality issue records for analysis and improvement.
• Coordinate training plans with supervisors and record inspection results.
• Assist with training and organizational data as needed.

 

Requirements:

• Strong attention to detail and ability to navigate minute details.
• Excellent time management and organizational skills.
• Experience working in a fast-paced, multi-tasking environment.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in computer software and data entry.
• Commitment to quality and continuous improvement.

 

Additional Requirements:

• Consistency: Reliable attendance and punctuality.
• Professional appearance and demeanor.
• Adherence to GEODIS policies, procedures, and core values.

 

Environment:

• While performing the duties of this job the employee is regularly required to work with hands and fingers, stand, walk, talk and hear. Regularly required to reach with hands and arms, stoop, and lift up to 50lbs. Regularly exposed to moving mechanical parts and vehicles, ambient lighting and extreme temperatures. Specific vision abilities are required for this job.  Employee may occasionally work in both an office and warehouse setting, need to kneel or crouch, may be exposed to atmospheric conditions and noise and may need to wear gloves. Employee can be required to crawl, climb, balance or sit and wear safety gloves and/or ear protection.             

 

• The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

 

• Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.