Company:

ClaimsPro LP - International Programs Group

Training Coordinator - Full Time, Remote (Little Rock, Arkansas)

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

Reporting to the Managing Director, the Training Coordinator, is responsible for overseeing the training needs for International Programs Group in the United States.  As a key member of the IPG team, the Training Coordinator works closely with the Managing Director, Head of Claims and Head of Operations within the IPG US division.

Job Responsibilities:

• Responsible for training new IPG Employees
• Coordination of training new employees with the respective employee’s department manager
• Assist with adjuster licensing requirements and CE credits
• Work with the SCM Team for module training for new and existing employees
• Develop system training for IPG employees
• Point of contact for questions about the system
• Coordinate the required annual adjuster training
• Work collaboratively across all internal departments.
• Adhere to all company and department personnel policies and procedures.
• Other related responsibilities and tasks as assigned by your immediate supervisor or other management as directed.
• Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Qualifications:

• Some claims work preferred
• Bachelor’s degree/College diploma is preferred
• Training experience required

• Experience with Lloyd’s of London is considered an asset
• Proficient in Microsoft Office 

Competencies:

• Problem solver
• Excellent leadership capabilities
• Excellent oral and written communication skills
• Ability to multi-task and handle high volume of concurrent tasks
• Work collaboratively with others inside and outside the company

Environment/Working Conditions:

• Dynamic environment with tight deadlines and changing priorities
• Only US residents will be considered
• All prospective employees must pass a background check
• Office environment including prolonged periods of computer use
• Location: Remote work but may be required to travel into local office when needed

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.