Associate Manager, Learning Design & Enablement

ABOUT THE JOB: Mission statement of the role, incl. high-level outcomes

At Saucy! by KFC, we’re building more than craveable chicken — we’re building capability, confidence, and a culture of continuous learning. As the Associate Manager, Learning Design & Enablement, you’ll be the architect of how learning comes to life at Saucy! — transforming subject-matter expertise from Operations, Food Innovation, and Technology into engaging, scalable, and impactful training experiences.

You’ll lead the design, build, and maintenance of learning programs and digital content — creating the systems, templates, and tools that enable consistency and speed across the organization. This role requires a blend of instructional design expertise, digital learning production capability, and cross-functional collaboration. The ideal candidate brings hands-on experience with e-learning development, content management systems, and learning analytics — ensuring every learning touchpoint supports performance, engagement, and growth.

YOUR DAY-TO-DAY MISSION: Scope of responsibilities and detailed set of desired outcomes grounded in strategic imperatives

Project Management (20%)

• Act as the connective tissue between functional experts (Ops, Food Innovation, Tech) and learners to align training priorities and delivery approaches — ensuring content is consistent, prioritized, and integrated across initiatives.

• Facilitate working sessions with stakeholders to ensure learning objectives, content flow, tone, and methods are consistent across functions.

• Define project timelines, manage training budgets, and ensure deliverables are on time, within budget, and aligned with Saucy!’s brand standards.

• Partner with internal and external vendors when needed to execute high-quality learning programs.

Design & Develop Learning Solutions (55–60%)

• Lead the end-to-end design and enablement of scalable learning systems and programs that translate expert-driven content into engaging training experiences.

• Build and maintain reusable templates, frameworks, and style guides that ensure consistency and speed across all learning materials.

• Design framework and develop systems for full cycle learning programs: e-learning, microlearning, and blended programs.

• Curate and edit technical content from SMEs, transforming it into learner-friendly, actionable materials content,

• Maintain the digital learning infrastructure, ensuring accessibility, visual appeal, and alignment with Saucy!’s brand and tone.

• Partner with Technology to ensure LMS integration and performance tracking functionality.

• Manage updates to existing training assets, ensuring relevance and alignment with operational priorities.

Content Management & Communications (15–20%)

• Evolve and maintain the content ecosystem within the Learning Management System and Content Management System (CMS).

• Ensure training materials are intuitive, visually engaging, and easy to access across digital platforms.

• Coordinate rollout of new training modules and communications in partnership with Operations and HR.

• Measure engagement and adoption, using data to refine and optimize learning delivery.

• Partner with Communications to synchronize learning campaigns with broader brand messaging.

Build Know-How & Evaluate Effectiveness (5%)

• Translate learning analytics and feedback into continuous improvement strategies.

• Educate internal partners on learning best practices, instructional design principles, and digital enablement tools.

• Stay informed on learning trends, tools, and technologies to evolve Saucy!’s learning systems.

• Contribute to a culture of curiosity and innovation, promoting accessible learning at every level.

YOUR PROFILE: Experience, qualifications, technical skills