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Vice President (VP), Medical Services

Synchrony Group
West Chester, United Statesfull_timeVerifiedPosted 12 Jan 2026

About the role

Company Description

Be part of something great!

Synchrony Group is an independently owned network of companies, headquartered in West Chester, PA.

At Synchrony, we are dedicated to providing the highest quality products and services in the medical communications industry. Our vision is to create the highest value for our clients and the most opportunity for our team members, while working together to improve the lives of patients. Collectively, we are leaders in strategic planning, development, and execution of best-in-class programs that address medical needs, maximize strategic objectives, and make significant scientific and clinical contributions. Our passion and commitment to improving outcomes for our clients, healthcare professionals, and patients drives us to exceed expectations in everything we do.

Synchrony consists of integrated groups of medical-scientific, clinical, creative, commercial, and industry experts. Synchrony Healthcare Communications specializes in branded and disease state marketing/promotional campaigns and initiatives. Our teams reflect our commitment to excellence—we’re smart, enthusiastic, and driven. We align the skills, experiences, and perspectives of diverse individuals to achieve unparalleled results in an environment of respect and mutual support. Above all, we are passionate about changing the world and improving the lives of patients.

Our success is built on the foundation of our team, and we’re always striving to strengthen our foundation. More than just seeking out the best and brightest to join us, we also create a work environment in which employees are respected and encouraged to grow.

Are you looking to be part of something great? We’d like to meet you!

Job Description

The VP, Medical Services provides scientific and strategic direction for all tactical medical communications activities for assigned therapeutic areas and products and partners with the Account Services, Creative Services, Editorial Services, and Project Management departments and clients to develop branded and unbranded medical and promotional communications for healthcare professional (HCP) and patient audiences. The VP, Medical Services participates as a department representative at internal functions requiring scientific input, participates in strategy and scientific/medical components of new-business development activities, represents the company at client meetings at which scientific expertise is needed for the planning or acquisition of future projects, and interacts with clients, faculty, key clinical experts, and patients in support of pharmaceutical advertising/promotional initiatives.

Job Duties

Leadership

  • Ensure adherence to all internal processes and procedures with regard to workflow and development of deliverables
  • Take a proactive approach to problem-solving to assist in implementation and delivery of tactics according to predetermined timelines and budgets
  • Partner with Project Management to anticipate resourcing needs and establish a plan to ensure all upcoming work is appropriately resourced.
  • Maintain up-to-date knowledge of industry developments as well as medical scientific information across relevant therapeutic areas, products, and competitors through monitoring of relevant literature and news feeds; communicate to the internal client teams and potentially external client teams
  • Work with internal team members to ensure they are striving toward meeting company goals and objectives and adhering to corporate values

Medical Services

  • Lead medical contributions and communications related to client and product content development across all clients and new business initiatives
  • Conceptualize innovative initiatives to support promotional and product strategy while maintaining scientific integrity
  • Take responsibility for tactical communication activities for all assigned therapeutic areas and products
  • Oversee and directly develop clinical content, including hands-on writing and annotation of content, for print and digital advertising campaigns, disease state and branded presentations, advisory boards, speaker programs, webcasts, videos, websites, and other multimedia initiatives
    • Effectively communicate complex medical and scientific concepts in a clear, engaging, audience-appropriate manner
    • Ensure scientific integrity, accuracy, and clinical relevance of all materials
    • Support projects toward development across multiple brands
    • Review, analyze, and interpret current product literature and leverage information to support promotional claims 
    • Interpret and apply clinical data; use clinical expertise to benchmark client versus competitor products
  • Assume final responsibility for content of assigned proje

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Company

Synchrony Group

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