Senior Product Manager

Employment Category

Regular, Full-time

Travel Requirements

Moderate (15-30%)

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES:

• Leads the digital transformation within the Fulfillment Pillar, focusing on Dispatch & Routing, Parts Supply Chain, and the Technician experience
• Develops and implements innovative digital strategies that align with business goals and drive the evolution of home services
• Manages the entire product lifecycle, from concept to launch and ongoing optimization, for digital tools and platforms within the Fulfillment domain
• Builds and mentors a high-performing product team, fostering a culture of creativity, agility, and continuous improvement
• Collaborates cross-functionally with engineering, operations, field service teams, and other stakeholders to ensure alignment and successful execution of initiatives
• Drives data-informed decision making, leveraging user feedback, analytics, and market trends to inform product development
• Acts as a thought leader and change agent, pushing boundaries and challenging the status quo to reimagine how home services are delivered
• Stays current on digital trends and technologies, and proactively integrate best practices into product strategy and execution
• Ensures seamless integration and experience across digital tools used by field technicians, enhancing their efficiency and satisfaction
• Influences senior leadership and stakeholders, clearly communicating the product vision, progress, and value delivered to the business
• Performs supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates

JOB REQUIREMENTS:

• Bachelors Degree
• 5-10 years of related experience
• Up to 25% travel
• 18 years of age or older

REQUIRED SKILLS:

• A visionary leader with a start-up mindset, capable of thriving in a dynamic, fast-paced environment
• Over 5 years of product management experience, highlighted by your success in leading digital transformation initiatives
• Significant expertise in either Dispatch & Routing or Parts Supply Chain
• An inspirational strategist who excels in both high-level thinking and hands-on execution
• A collaborative influencer who can unite teams and align diverse stakeholder interests towards a common goal
• An innovation enthusiast who relentlessly pursues improvement and adaptation

Job Function

Product Development/Management

Years Experience

5 - 10 Years Experience

Country

United States

Location City

HOFFMAN ESTATES

Work-In City

REMOTE

Work-In State

REMOTE

Work-In Postal Code

REMOTE

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.

Posting Tags

#Corporate

Company Brand

Sears Home Services

Compensation Range

$165,000.00-$175,000.000

Additional Compensation Explanation

N/A