Director - Compliance (Regulatory Change Management)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Finance organization drives performance while upholding the Company’s commitment to regulatory compliance and financial integrity through strategic collaboration with internal business partners and external constituents including the investment community and supervisors. By leveraging its unique view that spans across the Blue Box, Finance supports innovation and transformation by helping identify and prioritize the best and most impactful growth opportunities for the Company.

As the Director- Compliance, this position, within the First Line of Defense (1LOD), will provide strategic thought leadership to the Finance organization on matters relating to regulatory change management and new product / service governance. This role will be instrumental in supporting Finance leaders in the identification, assessment, and implementation of regulatory changes impacting the organization. This role is critical to ensure Finance senior leaders have the right visibility into how the organization remains compliant with evolving laws, rules, and standards across jurisdictions. The ideal candidate has strong subject matter expertise across key financial regulations applicable to Finance organizations.

Key Responsibilities:

• Serve as the primary compliance partner and advisor on regulatory change management and new product / service matters, offering expert guidance to Finance teams.
• Track and interpret (when necessary) regulatory changes from global, federal, and local authorities relevant to Finance’s operations.
• Maintain a structured regulatory change management framework for Finance, in alignment with Second Line of Defense requirements, including documentation, tracking, and reporting of regulatory updates.
• Coordinate updates to internal policies, procedures, and controls in response to regulatory changes.
• Provide consultation to stakeholders through the New Product Approval (NPA) process
• Assist with control design activities led by Control Management, advising on compliance risk mitigation elements
• Coordinate with compliance, legal, risk, and Finance teams to ensure consistent interpretation and application of rules and policies.
• Lead training and awareness programs to promote a culture of continuous learning and to ensure colleagues understand new regulatory obligations.
• Act as a trusted advisor to senior leaders, supporting a culture of compliance and accountability.

Qualifications:

Required:

• 7+ years of compliance, legal, or risk experience within a financial institution, preferably in a business-aligned or first line of defense role.
• Deep knowledge of regulatory frameworks applicable to Finance organizations (e.g., Regulation YY, Bank Holding Company Regulatory Reporting requirements, Basel, SEC, etc.)
• Experience designing and implementing compliance controls, programs, and assessments.
• Strong understanding of the regulatory environment and expectations of federal and state banking regulators.
• Prior credit card industry and / or support of Finance organizations is a plus.