Category Management Lead Analyst - Business Process Outsourcing (BPO) - Hybrid

Role Summary

The Category Management Lead Analyst is a sourcing professional who is accountable for the assigned sourcing activities for the Business Process Outsourcing (BPO) portfolio across the Enterprise. This will include leading small and medium sized sourcing projects and supporting larger projects.  This role will involve the creation, market analysis, negotiation, and maintenance for activities around identifying a supplier, managing the competitive process and recommending a supplier that best meets the business objectives.  In order to effective engage these types of suppliers, this resource must have experience dealing at various management levels to achieve desired outcomes through sourced engagements.

 

Responsibilities

The Category Management Lead Analyst is responsible for sourcing assigned initiatives primarily related to BPO. These activities are likely to be a mix of routine and non-routine initiatives with impact across the organization.  A partial list of sourcing functions includes but is not limited to:

• Analyzes overall business requirements, supplier relationship structures and processes to improve performance and overall value
• Manages execution and implementation of small to medium sized sourcing initiatives within assigned categories
• Develops timelines and organizes matrix team to implement sourcing strategies and initiatives
• Review, revise and/or draft contracts
• Manages day-to-day execution of sourcing and contracts process and facilitates involvement of expert resources
• Collaborates with business staff and manages development of requests for proposals (RFPs) and other selection and supplier evaluation tools
• Develops negotiation strategy performing and overseeing detailed financial analysis to determine market and world class costs for specified products and services
• Prepares negotiation and facilitates negotiation strategy in conjunction with the Business Staff and Supply Chain Management leadership where appropriate and able to lead negotiations
• Monitors and reports progress against performance objectives and sourcing initiatives
• Analyzes industries, supply, markets, and sourcing best practices to manage costs and maximize value for dollars spent
• As a key contributor, must be willing and able to act as a change agent and demonstrate resiliency as changes occur
• Identifies opportunities to improve specific project or broader procurement process delivering value across the procurement organization

 

Qualifications

• BA / BS strongly preferred, ideally in Business, Supply Chain, or related field
• Two to five years of sourcing or related experience within a large, global organization preferred
• Excellent project management skills
• Strong communication, facilitation and leadership skills with a proven ability to lead, influence and motivate others
• Strong time management skills; highly organized and detailed oriented
• Strong analytical, cross-functional communication skills, teamwork and interpersonal skills
• Highly collaborative and collaborates with appropriate experts to solve problems
• Ability to work well in a dynamic and rapidly changing environment, with periods of ambiguity
• Ability to apply fact-based negotiation principles and tactics; perform procurement-related economic/financial analysis and total cost analysis
• Understands strategic and sourcing implications of key industry trends and developments
• Understands industry cost structures and drivers and implications for strategic position
• This position is office aligned with a hybrid, in-office/work from home, flexible arrangement

 

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health