Senior Project Manager

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title: Senior Project Manager - NCR Voyix Professional Services Retail Solutions

Location: Brussels area and Virtual

Work area: Benelux Area (Primarily Belgium) - Virtual position with regular customer visits

About NCR Voyix

At NCR Voyix, we are committed to driving innovation, simplifying customer experiences and ensuring growth for our clients. For nearly 140 years, we have been the global leader in consumer technologies, transforming digital commerce experiences across retail and restaurants. Our legacy of success and commitment to innovation empowers us to deliver platform-led technology and best-in-class services for our customers. We enable businesses to meet their goals, whether improving efficiency or building differentiated customer experiences.

From cutting-edge software to on-the-ground services, we exist to help businesses of any size turn everyday interactions into meaningful moments. NCR Voyix is headquartered in Atlanta, Georgia with approximately 15,000 employees in 35 countries.

Position Summary

The Senior Project Manager is responsible for the successful end to end delivery of multiple related complex software projects as an integrated whole, delivering the total business solution on time and within budget and to customer satisfaction. The Project Manager directly manages and is held accountable for large, complex, high risk strategical projects or programs, which requires a high degree of cooperation and/or coordination among multiple functions, organizations, geographic regions, and cultures, and service offers. The Project Manager is responsible for all aspects of a project – cost, schedule, and expectations – plus business development and growth objectives for the account over a multi-year period. The Project Manager has ultimate responsibility for NCR Voyix Professional Services most strategic or tactically important projects within Retail Food and Non-Food Industry.

The Project Manager builds a true partnership with senior Retail customer and NCR Voyix executives.  In addition, the Project Manager establishes strategic alliances with vendors, subcontractors, and articulates NCR Voyix strategy to retail customers and influences NCR Voyix solutions or line of business strategies.

Key Areas of Responsibilities

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  Scopes engagements/projects

   
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    Describes project opportunity

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    Determines project management need

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    Identifies project risks

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  Develops project plan

   
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    Defines goals and objectives

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    Identifies client requirements

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    Identifies resource requirements

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    Develops project budget

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  Sells client engagements

   
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    Identifies sales opportunity

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    Conducts sales presentation

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    Acquires incremental business

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  Manages (complex) team projects

   
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    Communicates project status

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    Obtains sign-off/authority

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    Produces project documentation

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    Develops contingency/mitigation strategy

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    Conducts project planning workshop

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    Assists with contract negotiation process

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    Administers contract with client

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    Establishes and maintains project information system

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    Tracks and updates project financial elements

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  Manages implementation of project

   
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    Monitors/controls project

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    Provides accurate and frequently updated project revenue forecast

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    Manages cost/schedule/resource variances

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    Manages project costs, revenue and NCR resource