Sr Product Manager

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

We are seeking a highly experienced and motivated Senior Product Manager, AI Solutions to join our AI Solutions team within Operations & Technology. In this role, you will work on enterprise products and agents utilizing Generative AI to create impactful solutions. This role will involve product management, cross-functional collaboration, strategic planning, hands-on execution, and leadership, ensuring that our products meet both organizational goals and stakeholder needs. 

Key Responsibilities 

• Product Development: 
  • Lead cross-functional teams and stakeholder community, including Program Management, Product, Engineering, Scrum, and leadership, to deliver scalable GenAI products aligned to business objectives 
  • Develop a deep understanding of stakeholder needs to define clear product requirements, write high quality user stories, and guide teams through ambiguity.
  • Own and define an outcome-based roadmap grounded in customer insights and business priorities.
  • Establish and uphold a high bar for product quality through rigorous product testing to ensure functionality, accuracy, and performance as well as conduct demos. 
  • Own end-to-end product lifecycle, utilizing feedback to iterate and refine features continuously. 
  • Serve as the primary point of accountability for product outcomes, proactively identifying risks, managing dependencies, and driving resolution
• Strategic Execution & Stakeholder Engagement: 
  • Drive the execution of product roadmaps, ensuring alignment with strategic goals and long-range plans. 
  • Partner with internal and external stakeholders (including vendors) throughout the end-to-end GenAI use case lifecycle. 
  • Prepare and deliver executive-level communications, including strategic narratives, metrics, insights and recommendations to inform decision making.
• Innovation: 
  • Act as a thought leader on emerging AI, LLM, machine learning, and similar technologies as well as the latest vendor offerings to identify high-impact opportunities. 
  • Contribute to identifying reusable enterprise GenAI patterns to streamline future implementations. 
  • Proactively identify opportunities to enhance products, improve operational processes, and drive overall efficiency. 
  • Additional duties as needed.

Qualifications

• Bachelor’s degree in computer science, Engineering, or a related field (or equivalent professional experience) 
• 8+ years of related professional experience (e.g., experience in product management or development, with direct AI experience)
• Excellent verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences. 
• Proven experience as a Senior Product Manager, managing LLM based conversational agents or enterprise AI solutions. 
• Exceptional product management, organizational skills, attention to detail, and the ability to manage multiple priorities effectively. 
• Strong understanding of agile methodologies, UI/UX principles, and conversational AI technologies. 

Desired Characteristics:

• Strong collaboration skills and the ability to build relationships and foster partnerships across teams. 
• Advanced technical, quantitative, analytic