Brand Protection Manager, Governance and Experience - TikTok Shop
TikTokAbout the role
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
About the Team
E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality.
The Brand Protection Manager within Governance and Experience engages directly with a wide network of stakeholders including rights holders, Intellectual Property associations, government officials, law enforcement agencies and service providers to understand their brand protection needs and to collaborate on initiatives aimed at Intellectual Property Rights protection. You will play a critical role in shaping and maintaining positive relationships between our organization and government entities at domestic, regional, or national levels.
What You’ll Do
- Support teams in responding to, investigating, managing and resolving high-impact brand-related incidents and escalations around product authenticity and safety issues.
- Build and maintain strong relationships with government officials, agencies, and key stakeholders. Cultivate a network of contacts to support the organization's advocacy efforts.
- Collaborate with industry associations, advocacy groups, and coalitions to advance common goals and objectives.
- Build and maintain an effective network in support of TikTok shopping's Brand protection program both internally (e.g. key business representatives, Intellectual Property Legal, public relations, communications, marketing teams), and externally (e.g. governments, trade associations, law enforcement authorities) through brand diplomacy, conferences, networking opportunities, workshops, etc.
- Plan and roll out events and activities to promote awareness of TikTok shopping's Intellectual Property Rights protection program for internal and external stakeholders. While closely monitoring media and global events to anticipate and mitigate potential brand-related risks.
Qualifications
Minimum Qualifications:
- Bachelor's degree in political science, public policy, law, or a related field.
- 5 years of experience in government relations, public affairs, brand relations or a related field, with a proven track record of successful advocacy efforts.
- Understanding of government and agency structures, legislative processes, and Intellectual Property and Brand Protection regulatory frameworks.
- Demonstrated ability to build and maintain relationships with government officials and external stakeholders.
- Analytical thinking and the ability to translate complex policy issues into actionable strategies, proficiency in research and analysis of legislative and regulatory issues, and excellent communication, negotiation, and interpersonal skills.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2.
Job Information
【For Pay Transparency】Compensation Description (annually)
The base salary range for this position in the selected city is $108088 - $196544 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for
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