Senior Release Train Engineer (RTE)

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Kentro is hiring a Senior Release Train Engineer (RTE) who is a servant leader and coach for one or more Agile Release Trains (ARTs), responsible for enabling the effective application of the Scaled Agile Framework (SAFe) to deliver configuration solutions predictably and transparently across the enterprise. This role emphasizes stakeholder management with business process owners, along with cross-team coordination using Jira and Jira Align to plan, track, and visualize configuration work across teams and program increments.

Responsibilities:

SAFe ART Facilitation & Cadence:

• Plan, organize, and facilitate SAFe ceremonies including PI Planning, ART Sync (Scrum of Scrums, PO Sync), System Demos, and Inspect & Adapt workshops, ensuring strong engagement from business and necessary clinical stakeholders.
• Maintain and communicate the ART calendar, iteration schedules, and key configuration milestones using Jira and Jira Align for alignment and transparency across all stakeholder groups.

Flow of Configuration Work, Risks & Dependencies:

• Use Jira and Jira Align to manage the flow of configuration requests, environment changes, tool configurations, and enablers; visualize cross-team dependencies and maintain accurate program boards and PI objectives.
• Proactively identify, communicate, and help resolve risks, issues, and impediments related to configuration changes, approvals, audits, and governance requirements, in close collaboration with stakeholders.

Stakeholder Management & Communication:

• Build and maintain strong relationships with operations teams, security, compliance, business process owners, architecture, and leadership to ensure alignment on configuration priorities, standards, scope, and outcomes.
• Prepare and present clear, data-informed status updates, dashboards, and program-level reports using Jira and Jira Align to support decision-making by senior stakeholders and provide visibility into configuration work progress, risks, and dependencies.

Coaching, Leadership & Continuous Improvement:

• Coach Scrum Masters, Product Owners, and configuration teams in SAFe, Lean-Agile principles, flow-based thinking, and effective use of Jira/Jira Align to improve predictability, transparency, and adherence to configuration standards.
• Drive continuous improvement through Inspect & Adapt activities, action plans, and follow-through, using metrics such as predictability, cycle time, quality, and stakeholder satisfaction to guide improvements in configuration management practices.

Location: This position can be performed remotely within the United States and will support Eastern Time working hours.

Requirements

• Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or related field, or equivalent practical experience.
• 5+ years of experience in Agile environments with at least 2–3 years in program-level roles such as RTE, Senior Scrum Master, or Program Manager in a SAFe context, ideally supporting configuration, operations, or infrastructure-focused teams.
• Deep understanding of SAFe principles, roles, and events, with hands-on experience running PI Planning and driving execution across multiple Agile teams in a non-software-delivery context.
• Proven experience using Jira and Jira Align to manage configuration backlogs, PI objectives, dependencies, change requests, and program-level reporting.
• Demonstrated strength in stakeholder management across diverse groups including operations, security, compliance, business process owners, and technology leadership, with excellent facilitation, negotiation, and conflict resolution skills.
• Strong understanding of configuration management, change management, governance processes, and working within complex enterprise environments.
• Excellent verbal and written communication skills, with the ability to tailor messages for teams, leaders, and executives across technical and non-technical audiences.
• SAFe Release Train Engineer (RTE) certification or other SAFe certifications (e.g., SAFe SPC, SAFe Scrum Master, SAFe Advanced Scrum Mast