Administrative Technician

The work we do matters!

Hiring Agency:

Health & Human Services - Agency 25

Location:

Lincoln, NE

Hiring Rate:

$17.498

Job Posting:

JR2025-00015716 Administrative Technician (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

05-01-2025

Job Description:

Join a dynamic team at the State of Nebraska's Department of Health and Human Services, Division of Public Health as a full-time Administrative Technician. We are seeking individuals who are organized, possess outstanding customer service skills, and are dedicated to supporting our team in providing excellent service.
What We Offer:
156% state-matched retirement contribution
13 paid holidays
Generous leave benefits
Tuition reimbursement
Public Service Loan Forgiveness (PSLF)
79% employer-paid health insurance
Dental and vision coverage
Employer-paid $20,000 life insurance
Career growth opportunities
Wage: $17.498
Hours: Monday – Friday 8-5
Dress Attire: Business Casual

 

Duties:

• Reviews transcripts, examination scores, and other required documents for initial licensure.  
• Follows appropriate administrative procedures for the issuance, renewal, audit, reinstatement, and inactivation of these credentials.  
• Provides assistance with agenda materials and room preparation for board meetings.  
• Enters licensing and renewal data into the My License Office (MLO) database.  
• Updates MLO based upon change notifications, including name changes, deaths, and address changes.
• Interfaces with licensees, applicants, general public, and others regarding statutory and regulatory licensing and certification requirements.  
• Handles routine phone calls, correspondence, maintains files, operates copiers and fax machine.  

Requirements/ Qualifications:

Minimum Qualifications: Experience in secretarial, medical office or general office work with responsibility for developing and applying office support methods or procedures OR post high school coursework/training in office management practices or secretarial support functions. 

Preferred Qualifications: Within the last 2-3 years

• The ability to review applications/documents in accordance with     statutes/regulations/guidelines.  
• Computer experience with proficiency in Microsoft Word, Excel, Power Point, Outlook and Access or other similar software.
• Experience in handling phone calls and in-person customer service related to status of applications and/or required documentation.
• Experience in organizing, tracking, updating, and timely filing/retrieval of electronic and manual records/files.
• Experience in working with confidential documents and HIPAA compliance.

 

Knowledge/Skills/Abilities

The successful candidate will be customer focused, detail oriented, have a high personal standard of integrity, and share in the Department's mission.  Strong time management, problem solving, and communication skills are essential for this position.  Must have effective communication skills and have the ability to accurately explain state statutes and regulations and application requirements to both internal and external customers.  Must be able to read legal documents and understand statutes and regulations.  Must demonstrate ability to seek direction as needed.

 

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home lan