Chief Nursing Officer (CNO), Morehouse General Hospital

Morehouse General Hospital is searching for a Chief Nursing Officer. The Chief Nursing Officer (CNO) assumes responsibility for nursing practice and patient care. The CNO provides expert professional assistance in nursing-related matters as well as expert assistance to all other areas assigned under their leadership.

Responsibilities include strategy development, high-level decision-making, financial forecasting, budget accountability, quality, safety, and staff and patient engagement. The CNO will also inspire and approve the models of nursing care delivery at Morehouse General. As a member of the Senior Leadership Team, the CNO supports Morehouse General’s Mission, Vision, Values and Strategic Plan.

This is a full-time salary exempt position.

PEOPLE ESSENTIAL FUNCTIONS

• Provides direction to management team to enable the effective and efficient completion of objectives. Gives timely guidance and feedback to direct report management to strengthen their specific knowledge/skill areas needed for progression. Holds direct reporting management team accountable for the development of staff to meet overall objectives in terms of quality, service and cost effectiveness.
• Identifies opportunities and takes action to build strategic relationships between one's area and other departments to achieve business goals. Works collaboratively with stakeholders to foster a climate of open communication and mutual problem-solving.
• Develops efficient organizational structures within scope of assignment. Provides leadership for management team to maintain a competent and engaged employee group and provides recognition/commendations to achieve desired outcomes. Drives initiatives to meet or exceed threshold goal for department turnover and/or system metrics on employee engagement indicators.
• Creates and maintains strategies to optimize nursing workforce diversity and inclusion to support a positive practice environment.
• Works closely with hospital management and stakeholders to acquire the right infrastructure and resources to ensure that patients are safe in the hospital and have access to the right medical care.
• Promotes relationships among community organizations to improve patient outcomes and the health of the communities served.
• Acts as the closest link between the physicians, nurses and hospital executives. Ensures all nurses and clinicians offer the best possible support to physicians in their respective departments.

SERVICE ESSENTIAL FUNCTIONS

• Develops and implements strategic and operational/high level projects and processes. Sets clear goals, priorities and objectives for the direct report management team. Oversees multiple departments' operations and designated projects to ensure that goals or objectives are accomplished within the prescribed time frame, providing guidance to management team to ensure the best possible delivery of service and high customer/patient satisfaction.
• Drives HM service standards and activities to impact system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Responsible for the overall successful operation of the direct report management team.
• Drives collaboration across the organization to identify needs and develop scalable solutions. Prioritizes objectives and implements strategies to achieve organization initiatives as part of the executive leadership team. Delegates responsibilities to direct report management, providing guidance and direction, as appropriate.
• Reinforces the Professional Practice Model that aligns and integrates nursing practice with the mission, vision, philosophy, and values and develops a nursing environment in which excellence in clinical care and research is achieved.
• Establishes mechanisms to support nurses throughout the organization are involved in shared governance and decision-making structures and processes that establish standards of practice and address issues of concern.
• Creates and sustains an environment for the professional practice of nursing which is competitive with other health centers and meets the American Nurses Credentialing Center (ANCC) for Magnet status criteria.

QUALITY / SAFETY ESSENTIAL FUNCTIONS

• Reviews levels of service and significant trends that impact the effectiveness of delivering patient care, critical operational objectives, or other key components within the organization. Ensures that management teams are conducting root cause analyses, as appropriate. Proactively guides management to identify prevention/risk avoidance opportunities and implements continuous improvement plans.
• Monitors and ensures organizational compliance with federal, state and local safety and environmental regulations and standards as well as accreditation requirements. E