Senior Solution Sales Manager

Why Vodafone Business?

• As customers continue to invest in digital to capture productivity and growth in Ireland, we are embarking on a journey of transformation.
• This is an exciting time to join Vodafone Business as we are helping customers achieve their business ambitions through our expanding portfolio of ICT solutions and services across connectivity, cloud and security, managed services, SD-WAN, unified comms, collaboration and IoT.
• With our global reach and local expertise, we are empowering businesses of all sizes to grow and thrive.
• At the heart of this is developing best in class marketing and sales strategies to achieve our ambition to be the connectivity and digital champion,winning customers trust every day. 

Role Purpose

• The Solution Sales Senior Manager will be responsible for leading the Solution Sales team with responsibility for the Solution Towers of Unified Communications (UC) & Voice, IOT and Mobility to forge relationships with customers and develop technical solutions to business problems selling the associated Vodafone product portfolio to address their requirements. 
• This team is responsible for strategic solution sales, technical solution development and customer proposition development across Enterprise customers, including Private and Public Sector customers in Ireland.
• The Solution Sales Senior Manager will also have responsibility for leading and managing a team specifically focused on our high-volume transaction business across the entire suite of Vodafone’s Solution portfolio.

Essence of Role – Key Accountabilities:

• Build and lead a highly skilled team of field Solution Specialists and Desk Based Solution Sales Specialists. 
• Develop an in depth understanding of the P&L and the drivers of business performance.
• Deliver and exceed new business sales & revenue targets, with a focus on driving ‘Beyond Connectivity’ growth.
• Drive sustainable business for the future by working closely with Commercial Team ensuring collaborative engagement to win in the marketplace, maintaining a healthy margin and building a recurring revenue stream.
• Develop Strategic Growth Plan for the Solution Towers responsible for, including but not limited to Pipeline Generation activities, Stakeholder Mapping, Events.
• Responsible for Sales Opportunity forecasting and running regular cadence meetings with your respective Solution Sellers.
• Support the Solution Sales team through commercial negotiations and deal closures.
• Maintain a focus on Customer Success and NPS throughout all customer engagements (both individually and your team)
• Responsible for ensuring technical certification and continuous professional development of the Solution Sales team a constant focus.
• Maintain a high-performance sales culture, continuously reviewing performance of the team and proactively addressing performance challenges where required.
• Work closely with Product and Delivery teams, providing constant feedback on Vodafone’s solutions based on customer and market insights. 
• Work closely with Delivery, Operations, Care and Account Managers to understand and resolve customer issues and solve complex problems.
• Develop strategic Customer relationships across customer C-Suite and ensure Solution Sales team prioritise customer relationship mapping & development.
• Collaborate with the renewals team to ensure customers contracts and services are renewed appropriately.
• Stay abreast of Vodafone’s Products, Services, Solutions and Industry trends to provide expert knowledge to both the sales teams and existing/potential customers.

We Are Looking For You, If You Have:

• 10+ Years’ experience in a Technical Sales Management role, preferably in a large complex sales environment in Telco/ICT industry.
• Ability to build strong internal/external relationships with key stakeholders.
• Understanding of telecommunications and IT Service Models and their practical application
• Excellent technical knowledge and customer service skills
• Strong leadership, communication and problem-solving skills.
• Experience in managing a high performing sales team in a very competitive, technology driven environment. 
• Ability to build and maintain trust at senior customer levels by managing perceptions of results, empathising with the customer concerns, and proving the integrity of our servicing capabilities.
• A passion to work with customers in a high-quality service driven industry. 
• ‘Customer First’ mindset
• Primary degree in a Business of Science discipline.
• Technical understanding of UC, Voice, IOT, Mobility portfolios.

Who we are:

• Vodafone is pioneering Ireland's Gigabit