Director, Client Consultant (Toys)

Director, Client Consultant

 

Let’s be unstoppable together!

 

Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

 

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

 

Learn more at www.circana.com.

 

What will you be doing?

The Entertainment business at Circana works with some of the most exciting companies in the industry. This team is currently seeking a Director, Client Consultant who will be responsible for supporting a major Toy manufacturer with strategic insights and analytics. In this role, you will build strong client relationships and provide actionable, value-added insights.

 

Job Responsibilities

• Provide day-to-day servicing support for our clients, assessing and addressing client business needs.
• Accurately interpret data and clearly articulate findings and insights to both internal and external audiences, in written and verbal formats.
• Develop industry expertise by monitoring, researching, and uncovering trends among consumers, retail, and entertainment.
• Build relationships with client contacts to develop strategic business insights regarding their most important business issues/needs, both short and long-term

 

Requirements

 

• 5+ years of experience within data analysis, client services and account management

• Strong research and analytical skills and writing ability – able to distill diverse data sets into cohesive and succinct stories, proposals, presentations, and emails. Ability to get into the details and distill and elevate findings to a strategic and holistic point of view.
• Demonstrated ability to independently conceive, manage, and deliver fact-based analyses which provide clients with fresh, actionable insights to inform strategy.
• Adept at quickly recognizing and understanding client needs and desired outcomes; comfortable asking discovery and scoping questions when needed and providing recommendations.
• Instinctive ability to envision mutually beneficial outcomes and proactively conceive analysis project plans and structure client deliverables.
• Skillfully applies different data sets and metrics to address issues, leading to clear, fact-based responses to client needs.
• Recognizes opportunities to utilize Circana subject matter experts to address client needs and effectively partners with colleagues and clients to pursue, leveraging their superior client knowledge to achieve mutual wins.

• Ability to multi-task and manage multiple priorities against pressing deadlines; strong organizational and project management skills

• Proficient in all MS Excel, PowerPoint, & Word with knowledge of intermediate Excel skills such as creation of Pivot tables and Pivot reporting

• Bachelor's degree
• Toys experienced desired, Juvenile Products, Media and/or licensing industry knowledge a plus
• Ability to travel (typically <15%)

 

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Foste