Senior Manager, Customer Master Data PSaS

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Sr Manager, Master Data Management, is responsible for supporting client Business Units' master data information management and enablement activities. Responsibilities include overseeing the master data management team and implementing continuous process improvements. The Sr Manager plays a crucial role in data governance, ensuring compliance with data policies and standards, and leading data stewardship initiatives to maintain the integrity and accuracy of data. Additionally, the Sr Manager is responsible for data cleansing efforts to eliminate inconsistencies and redundancies, thereby enhancing data quality. By working cross-functionally with internal and external stakeholders, the Sr Manager mitigates any issues related to data quality and processes, effectively managing master data to support business needs. The Sr Manager is ultimately accountable for delivering performance levels that meet the Service Level Agreements (SLAs) established with various client Business Units.

Specific Responsibilities

Customer Master Data Management

·Lead the team responsible for the creation & maintenance of master data and related enablement activities.

·Ensure clarity around priorities, goals, and key performance indicators for the entire functional area.

·Identify and deploy systems &/or process enhancements aimed at improving the master data.

·Responsible for ensuring the established Service Level Agreements (SLAs) are met and any corrective measures to resolve gaps.

·Work in a multi-business unit environment, engaging with peers across groups to ensure collaboration & alignment of shared goals.

·Develop and maintain strong relationships with key stakeholders to ensure their needs and expectations are consistently met and aligned with organizational objectives.

·Oversee data stewardship initiatives, ensuring the accuracy, consistency, and reliability of the master data.

·Ensure adherence to applicable controls in accordance with SOX and/or regulatory standards and policies.

·Fosters inclusion while coaching, developing, and motivating a team of both direct and indirect associates.

·Lead, mentor, and develop a team of master data processionals.

General Responsibilities

People Leadership

• Cultivates and maintains a diverse and inclusive culture, encouraging healthy debate from multiple perspectives.
• Manages, coaches, develops, and promotes team members to help raise their level of competence, business acumen, and expertise in data governance and data stewardship.
• Implements talent succession planning to ensure a pipeline of skilled professionals ready to assume key roles within the team.
• Actively engages in the Employee Opinion Survey process to gather feedback, identify areas for improvement, and enhance team satisfaction and engagement.
• Participates in Talent Review discussions to assess team member performance, identify high-potential employees, and create personalized development plans.
• Promotes skill development within the team on general Data Management practices, company global standards, and systems as they relate to listing and maintenance activities.
• Sets and carries out measurable objectives to foster a culture of performance, continuous improvement, and collaboration with management, peers, and team members.

Other

• Maintains relevant knowledge of the client BU’s businesses and stays abreast of market and industry trends and conditions.
• Acts as a McKesson ambassador of corporate values.

Position Requirements

Working Experience

• Minimum 7-10 years of experience in Data Management, logistics, supply chain management, or equivalent, the majority (5+ years) in a management supervisory role.

Education

• Bachelor's degree in Business Administration or Commerce, Data Management, Supply Chain Management or equivalent.
• MBA or MSc, CPIM, CPSC or SCMP designations are assets.

Personal Development and Soft Skills

• Deep understanding of data governance frameworks, pol