Retail Food Service Director

Job Description

Aramark Healthcare+ is searching for a Retail Food Service Director to oversee multiple retail locations at OSF Saint Francis Medical Center, located in Peoria, IL. The Retail Director plans, administers and directs managers  and their activities related to retail and catering operations, including cash management and reporting processes.  Ensures compliance with the standards established by Aramark Healthcare+, regulatory agencies and client.  Leads retail managers, supervisors, and staff. Establishes and maintains effective working relationships with other departments to provide a unified retail experience for customers. The Retail Director may manage multiple outlets; including cafes, coffee shops/bistros, markets and convenience locations. 

COMPENSATION: The salary rate for this position is $85,000.00 to $100,000.00.  If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here: https://careers.aramark.com/benefits-compensation/

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

• Delivers strong operational performance by executing against regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service, and drive patient and customer satisfaction. 
• Ensures compliance to food safety, sanitation, and overall workplace safety standards. 
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. 
• Identifies ARAMARK service expansion opportunities. 
• Provides overall direction and manages performance for Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding. 
• Develops operational component forecasts and is able to explain variances. Responsible for component's accounting functions. 
• Ensures compliance with all contract obligations. 
   

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

• 2-4 years progressive retail management experience preferred 
• Qualified candidates must possess a Bachelor Degree or an Associates Degree  
• Ideal candidates will have experience in managing multiple points of sales and multiple retail sites. 
• This is a fast paced, high volume environment requiring 5-8 years experience with a minimum of $5+M in managed volume. Individuals from casual or business dining or hotel/convention services may do well. 
• Experience to include strong financial acumen as supported by successful P&L management experience within a professional environment.  Must be able to drill down to the details with budget to explain variances and develop plans to resolve issues. 
• Candidates must demonstrate experience with managing salaried individuals and soft skills necessary to drive programs and develop careers. 
• Effective communication (listening, verbal and written) skills with clients, customers of client and support staff. 
• Demonstrated attention to the achievement of high quality standards coupled with a proven track record in identifying defects in the preparation and service of food and the implementation of improved quality control procedures. 
• Ability to write letters, summaries and reports, using prescribed format and co