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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

Why Choose Us?

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

We are seeking a part-time Business Operations Coordinator for our Worcester, MA office supporting the Massachusetts Region.

The position is 20 hours per week and includes benefits.

WHAT YOU NEED TO KNOW (Job Overview): 

The Business Operations Coordinator will perform transactional activities such as budget monitoring, handling daily finance transactions, managing local vendor relationships, facilities management, and running records/reports to support the finance, operational and administrative functions. Provide support, development and/or leadership guidance to all volunteers.

Specific Duties:

• Financial & Administrative Reporting: Provides administrative budget monitoring and expenditure review regarding expenses including approval of regional procurement transactions.  Collaborates with department leaders to ensure that programs are executed within budget. Prepares and analyzes expense data for department directors. Responds to internal/external requests for expense information and/or documentation as appropriate for input, tracking or reporting.

• eMax for Facility/Asset Management Oversight: Approves and ensures repairs are completed within budget and appropriate system is used to pay vendors, including generating work, service orders, purchase orders; and all functions are updated and current in eMax.

• Facility Documentation: Performs monthly uploads of facility documentation received from Facility Management.

• Volunteer Supervision and Coordination:  Provides direction and training to volunteers to handle the administrative transactions necessary for the business, ensuring that their efforts are well-coordinated with the strategic business goals.  Evaluates volunteer performance. Plans work schedules, assigns or delegates work daily.

• Events: Trains staff to prepare insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items.   

WHERE YOUR CAREER IS A FORCE FOR GOOD:

• Provide administrative budget support such as: expense coding, financial report dissemination, analyzing monthly forecasting of expenses, initiation, monitoring, and approval of regional procurement transactions, establishing location processes for cash and card transactions, and ensuring that programs are executed within budget in collaboration with department leaders. May coordinate and train volunteers to assist with less complex daily transactional work.

• Lead system user/training for Business Applications and IT Services using the appropriate system to troubleshoot phone and computer issues for Region and assist with tech services requests.

• Support facilities/asset management by ensuring repairs are completed within budget and managing vendor-related activities such as ensuring the appropriate system is used to pay vendors, maintaining relationships with vendors at each physical location, obtaining proposals for new vendors, providing business plan information for real estate transactions, and updating risk management system with current values/status.

• Maintain fleet inventory records, file, and maintain insurance claims and follow up with estimates/repairs.

• Maintain insurance certificate applications, financial collection processes, and