Senior Associate - Solution Architect

 

Location Designation: Hybrid - 3 days per week 

 

 

Role Overview

The Solution Architect plays a critical role in shaping New York Life's technology evolution across Life, Long-Term Care (LTC), Disability Insurance (DI), and Business Solutions. This role blends hands-on technical delivery expertise, system design and architecture capabilities, and strategic thought leadership to design robust, scalable, and modern solutions that accelerate business transformation.

As a trusted advisor to both business and technology leaders, the architect will define solution architectures, guide engineering teams, modernize legacy systems, and ensure our platforms support seamless, differentiated customer and agent experiences. The ideal candidate brings deep financial services domain expertise, preferably in insurance or wealth management, along with the ability to evaluate, adopt, and govern emerging technologies, including Generative AI, Agentic AI, and advanced analytics, while maintaining a firm grasp of our legacy platforms and modernization patterns.

 

Key Responsibilities

 

Architecture & System Design

• Develop end-to-end solution architectures that align with Insurance Solutions' multi-year strategic roadmap and enterprise architecture standards.
• Create architectural blueprints, integration patterns, and modernization strategies for legacy platforms, ensuring scalability, resilience, security, and interoperability.
• Lead conceptual, logical, and physical architecture design, applying modern engineering practices (APIs, microservices, event-driven architecture, cloud-native design, containerization).
• Ensure architectural decisions support enterprise priorities such as data accessibility, cost optimization, risk reduction, and improved customer and agent experience.

 

Technical Leadership & Delivery

• Provide hands-on technical leadership and guidance to engineering teams throughout design, build, testing, and deployment activities.
• Serve as the technical authority for large, cross-functional initiatives with complex dependencies across Life, LTC, DI, and Business Solutions.
• Partner with delivery leads and product owners to ensure solution integrity and architectural alignment throughout the development lifecycle.
• Identify and drive reductions in technical debt through structured modernization roadmaps, refactoring strategies, and improved engineering practices.

 

Modernization & Integration

• Architect modernization pathways for core insurance systems, including re-platforming, refactoring, cloud migration, and transition to managed services where appropriate.
• Define integration strategies (APIs, event streams, messaging, service orchestration, abstraction layers) that enable flexible and future-ready interoperability across applications and channels.
• Promote standard patterns, reusable components, and shared services to reduce complexity and improve speed-to-market.
• Ensure data and integration approaches enable holistic customer views and support analytics, reporting, and AI-driven insights.

 

Emerging Technology & Innovation

• Maintain expertise in emerging technologies, including Generative AI, Agentic AI, automation, and advanced analytics, and assess their applicability to insurance and wealth use cases.
• Evaluate vendors, platforms, and frameworks, and make recommendations for responsible adoption that balance innovation with risk, compliance, and operational readiness.
• Partner with data, AI, and cybersecurity teams to ensure solutions are secure, compliant, and aligned with enterprise guardrails.
• Educate engineering teams and business partners on relevant technology trends and the impact on customer, agent, and operational experiences.

 

Business Partnership & Stakeholder Engagement

• Collaborate with business leaders to understand objectives, translate them into technical and architectural requirements, and articulate solution options and trade-offs.
• Prioritize architectural